DistinctpinsReviews of distinctpins.com

Still waiting for my pin, since January Don't trust distinct pins

This company advertises shipping to be completed between 1-2 days after ordering. As of writing this review it has been nearly a month after I had placed an order for a pin (January 29th, 2024) and it still has not shipped. I attempted to contact customer service but was given a canned reply from a "Dan" and have never heard any response after trying to reach out afterwards. Upon doing further research, I learned that many other people have had similar issues with their orders taking months to ship if at all. They also appear to be a dropship company that appears to be a front for a company based in China. As of right now I can only assume they have just stolen 15 dollars for an order they do not intend to fulfill. Do not trust this company.

No help from customer service I ordered a pin for the first time from this site and it never arrived. About a month after it was scheduled to arrive, I contacted the company for a replacement or refund. I got a seemingly sincere email that they would attempt to contact the shipper and see what had happened with the package. A few MONTHS later, I emailed again, apologizing for my impatience but it was meant to be a gift and I would like to possibly have it for the next Christmas. I got the same. reply. Copy-and-paste. I can't find anywhere to leave reviews on their site. It seems like the place is legitimate enough, but if something goes wrong with your order, you'll be getting no help from them.