Virginia G.
No help from customer service
No help from customer service I ordered a pin for the first time from this site and it never arrived. About a month after it was scheduled to arrive, I contacted the company for a replacement or refund. I got a seemingly sincere email that they would attempt to contact the shipper and see what had happened with the package. A few MONTHS later, I emailed again, apologizing for my impatience but it was meant to be a gift and I would like to possibly have it for the next Christmas. I got the same. reply. Copy-and-paste. I can't find anywhere to leave reviews on their site. It seems like the place is legitimate enough, but if something goes wrong with your order, you'll be getting no help from them.