Crystal R.
Very Disappointed in this company I…
Very Disappointed in this company I dealt with storms over the previous weekend proof sent and they rescheduled with me for today I did not hear back from them on a time so I sent an email over so that I could get a time and make payment and submit the forms sent and now Jessica Parker and Cassandra Germain sent me a message stating they were booked up several weeks out and NOT accepting any new clients. HOW Rude and Unprofessional to lie to clients and say one thing but do another I am not sure why someone recommended me to this company but the Service Communication is VERY POOR and I am guessing since I did not want to pay $140 /hour for 12 or 6 hours I was turned down. Please GO elsewhere for HELP they don't FOLLOW there own service procedures and LIE to people who expected what they call a satisfaction guaranteed type service.
Response from Dissertation by DesignAug 11, 2019
Hi Crystal, we are deeply sorry that we were not able to accommodate your request to meet with a coach right away. When you requested to reschedule we were not available on the same day and we communicated that right away. We always try to meet tight deadlines for our clients but this does not always work out. I offered the name of another coaching firm to help you - I hope you were able to connect with hem to get the help you need. We wish you the best.




