DisputeBeeCredit repair software platform for consumers and professionals.
DisputeBee (disputebee.com) has 66 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Najmah S.
Worst company ever to still your money and use they have no real live customer service they say there gonna process your refunds and still don’t need ever use this company u have to buy more things after u buy into it so don’t waste your time it’s 100% fraudulent
Peter
Customer service is non existent. Literally there isn’t a human to respond to you.. I’ve left 10 voice messages, 15 emails and 15 chat attempts. Not one response in three weeks. You just get shuffled around with AI prompts and false promises of live help. I wish I could give fewer than one star
Julian G.
I have had this program for less than a month. It is reasonably user friendly and cost effective. Unfortunately, the customer support is really lacking. It takes days for a response and I am currently on my 8th day of waiting for help. I have tried using the chat box, emailing support, and even attempted to call. Well it's been over a week and I am no closer today than when I started. Not able to fully enjoy this product I'm sad to say.
Response from DisputeBeeDec 14, 2025
Hi Julian! We're sorry to hear you had this experience. Our support team replies to most customer service requests within 24 hours, but there can be delays from time to time such as holidays like Thanksgiving. From checking our records, your most recent support request has been successfully handled by our team already. If you still need help with anything, please let us know and we'd be happy to help.
JAMES
I SIGNED UP FOR THE SERVICE. DID EVERYTHING I WAS TOLD TO DO. GET TO THE PAYMENT TO START USING IT EVERY DEBIT CARD I TRIED TO USE WAS COMING BACK DECLINED. THEIR REPLY WAS TO CONTACT YOUR BANK, MY BANK WAS NOT THE ONE DECLINING THE TRANSACTION. THEIR SYSTEM IS SCREWED UP AND THEY KNOW IT. DO YOURSELF A FAVOR AND DON'T USE THIS COMPANY. YOU ARE WASTING YOUR TIME AND MONEY
Carla E.
The program is simplified and transparent, taking the stress out of cleaning up your credit on your own, the only thing you need to do is print the letters out and mail them. Dispute Bee pretty much holds your hand and explains everything to you in their step by step videos, and the program is more affordable than having some one else do it for you. The best part is there is no guessing because you are provided a tracking program, all the letters, how to videos, and you are doing it.
Balraj G.
Letters generated by AI are easily recognizable that it has been written with the help of chatgpt or such Ai apps, makes your account flag fraudulent by the credit bureaus. Takes 40 days to take action. if you make any mistake on the attack action you will have to wait another 40 days to fix it and will have to pay $50 for that. Wastes your time, money and flags your account as fraudulent as every user uses copy pasted letters generated by AI except the name and account number. TOTAL SCAM. And they claim 110% money back guarantee which is false claim with so many conditions. They never refund.
Response from DisputeBeeDec 14, 2025
Hi Balraj, we’re sorry to hear you had a frustrating experience. However, credit bureau dispute timelines aren’t controlled by DisputeBee. Credit bureaus typically have 30 days to investigate, and in some cases that can extend (for example, if additional information is requested). If a dispute needs to be corrected or re-submitted, the bureau generally treats that as a new dispute, which can restart the timeline. Additionally from looking up your account, a full refund was provided to you. If you need help locating the refund on your card statement, please feel free to reach out to our support team at [email protected]. Thank you!
Eric C.
I like Disputebee
Bryan P.
Whether credit repair is new to you or lets say for the seasoned repair agents. I am not going out on a limb here to say that I would not want to even try another platform. I was fairly new to all this when I began around 2020 sometime, I came in with a personal account and my questions were answered by simply following the process, the mail was integrated with a 5 star mailing business, the letters and the order in which way to begin was so simple a person who knows how to read would be credit repairing by the first round. On the business spectrum with a plethora of letters locked and loaded in the barrel at pull of the trigger, it was awesome how easy and well built the customizing section of the platform. by following the process you are able to customize your letters with speed and efficiency. Overall I give this a 5 star. The staff and owner has your back and that part in particular for me is why I would look no further.
