Discover Financial ServicesReviews of discover.com

I’ve held a Discover card account with usage of their mobile app for over 2 years now. DISCOVER has added an ONLINE PRIVACY PROTECTION feature where they scan the web and opt u out all those intrusive sites that share your personal info! This is a really exclusive amenity for being a Discover member. I get compelled to share this because I am big on privacy and credit, and I’ve never seen this service! GREAT LEVEL UP!

I have only banked with discover for about 5 months but it has been a good experience so far. Their mobile app is convenient and customer service replies to messages within 24 hours. They also gave me useful information when I made an inquiry on behalf of a relative who wanted to open an account from another country. And the interest rate for my savings account is about 10x what I get from my local credit union. The one thing that seems off is the debit card that is supposed to give you 1% cash back. The first day I used the card I spent about $100 but only got $0.63 cash back which is a lot less than 1%.

Been banking with them for close 2 two years - and I gotta say initially there were issues with trying to log in and for a few months I relied on my other online banks. Well I learned my lesson, those other online banks ended up allowing fraud charges and ignoring disputes to the turn of $3k I will probably never get back despite filing with BBB and CFPB. Discover debit card you get money back and that in itself should be a reason to sigh up. But the few times I needed to file a dispute it was as easy as sending a quick message through the app and within 24hours of less a provisional credit was applied and investigation finalized before the predicted deadline. And you can actually talk to someone in the US without waiting on hold forever.

I bank with them and use the credit card, never had major problems and when you call customer service you get someone from the U.S. not some random person from Philippines or India sorry not sorry

I think the customer service at Discover is one of the best out there, they help you right away and I love how you actually speak to someone in the united states at least every time I have called and they even tell you what state you are reaching. Very friendly also I get tired of calling a credit card customer service and getting the Philippines or another country. Discover always has helped me right away with things.

Discover has treated me very well over the couple of years that I have been with them. I have the Discover IT card, a savings, and a checking account with them. I have not run into a single problem. 5/5

The best and most nice customer service experience ever. Anytime I’ve gotten scammed they’ve helped me. I also know someone who works there and have only heard positive feedback from them related to the work environment and conditions.

GOING OUT OF THEIR WAY: USPS will not deliver to my house because we currently don't have a mailbox. Discover CS was very prompt at responding to my chat, and they were able to get FedEx 2 day shipping free of charge for me! I am thrilled.