Discover Financial ServicesReviews of discover.com

I give Discover one star for lending me money to participate in a year studying abroad in Brazil while I was a junior undergrad in 2011. It was the time of my life and I have no regrets and Discover funded the supplemental $19k I needed to go. In hindsight and if anyone out there is in my position, please apply for the Boren scholarship for studying abroad instead! I took 4 stars off because since I’ve graduated, I have paid $16k towards my $19k student loan with Discover and I still owe... wait for it.... $23k! Now I am not sure in what world that is not criminal, corrupt, and a prime example of predatory lending. I have recently applied to refinance my loans to get out of the ridiculous 9% interest rates Discover was happy to charge me, which amounted to about $10 a day, just to have the hell of loaning with them. Earnest offered me 4.92% to refinance, SoFi offered me 5.2%, and Discover offered me... wait for it again... 7.49% to refinance my student loan with them. That is in the summer of 2020 during the COVID crisis, you know, when interest rates are at an all time low across all lenders! Discover still seeks to screw its customers out of thousands of dollars with sky high rates. They don’t even have a mobile app for their student loan servicing in 2020! Please research, research, and shop around when looking for a loan provider. There are so many more companies that are beyond more ethical and offer better services and rates than Discover. Stay far far away from this greedy company.

I just got off the phone with Loren who is a supervisor with Discover in Phoenix. I was questioning my charges. According to her the interest charges of around $100 can go away if I pay the daily balance of around $5000. I am also paying around $100 in minimum balance. If i could pay off 5000 why would I even need your service in the first place ? So they just add up the interest charges and just tell to pay off when we are here trying to reduce the payment. I wasnt even aware of the interest charges being added up and ever increasing because of their ridiculously high apr. I just want to pay off the balance and close this card entirely and take my business elsewhere such as costco citi card or cards which has lower apr. I will never use their card again or do business with discover.

If your credit won't be there for you when you need it most, then what is the point in having it; credit from Discover won't be there when you need it. I have a discover card, it has a fairly high credit limit, and I have never paid late. When COVID-19 hit, I didn't ask Discover for any assistance. Instead, I made a large payment to reduce my balance and give my credit score a boost. Discover immediately (same day) responded by lowering my credit limit by the amount of my payment, causing my credit score to drop. When most credit cards are assisting customers during the pandemic, Discover is harming theirs. In reading reviews here, I see they've done the same thing to many of their customers. I have a long financial future ahead of me and I'll remember how great banks like BofA, Wells Fargo, and Amex have been during the pandemic, and I'll remember how awful Discover was. DON'T make a large payment on your card during the pandemic, or Discover will lower your credit limit accordingly.

Great credit, never late on a payment, always pay above minimum but haven’t been carrying a balance due to uncertain times and they closed my account without any notice at all. I will NEVER give this company my business in the future. I hope our government doesn’t bail this company out when this mess is over.

If you are young and value your time, I would recommend a Citi or Chase credit card. Discover will cause more headache than it is worth. You will spend hours of your life being transferred for a company mistake only to end up being told that they can’t fix it. DO NOT WASTE YOUR TIME! I promise Citi & Chase are far superior.

Discover is closing out their customers credit cards due to the coronavirus. My Discover credit card was closed out even though I’m still making my monthly payments. When I called Discover and spoke with a representative she stated she did not understand why my account was closed out. She also gave me a different date of when the account was closed, which differs from what’s on my credit report. See you in a class action lawsuit soon Discover. I don’t recommend Discover to anyone.

Discover doesn't care about its customers. Please do not support this company! I have/had been a loyal and paying Discover customer for over 18 years and they, in my opinion, just really took advantage of me . In these COVID times, instead of asking for assistance, I actually made a large payment to help increase my credit score. Discover then turns around and reduces my limit by almost the exact amount of my payment, and negates any positive effect on my credit report!! In these times, companies should be helping their customers not hurting them!! My credit union actually increased my limit because of Covid in case I needed extra funds, thats the type of customer service we should reward!! DO NOT SUPPORT DISCOVER!

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