Discover Financial ServicesReviews of discover.com

Discover will always have international students hearts. I needed to start building my credit, went to TD Bank, my bank for almost 2 years with no single bad record. I was denied twice, reached out to a friend who sent me a link to discover, it took almost a month to be verified but they came through. Needed an urgent card and Anthony from Chicago ( should be given a raise), made sure I got a new card the next day. Thank you for helping international student, your company is amazing. I recommend 100%

Compared to most companies in the sector, Discover as a company has always been very customer friendly to me. My experience using their rewards program is above average. Discover is pretty much accepted everywhere that accepts a CC, and more than Amex. I have several CC's, so I usually take advantage of the 5% quarterly offers with my Discover card. That's over double what other cards offer (except initially, sometimes). Pretty solid.

Discover Bank & credit card are wonderful. Their security is top notch. They let me know right away even a small $29 amount posted to my card. When I’m on the road, they call me right away if they think someone else is using my card. Customer service always looks for helpful options for me. And the bank texts my balance everyday so no glitches like BofA occur. I’ve had Discover for years. Five stars all the way!

i have limited experience with discover since Im still sort of a new member. on a positive note, the cashback rewards and no annual fee makes me feel excited for my membership.

I've had a Cashback Debit and Online Savings accounts with Discover for a couple of years now. I've had no problems, and I left my previous bank because of problems. Discover has the best 24/7 customer support ever. I had some personal information stolen and they immediately changed my account numbers (closed the account, opened a new one with everything carried over) so the theives couldn't access my money. I get interest on my savings and automatic deposits of my cashback into my savings account every month. They give you free checks. They let you freeze your debit card indefinitely. I keep mine frozen all the time and unfreeze only when I use it. That prevents nearly all possible fraudulent use. I pay my bills through their online bill pay. It has worked great, no problems. It's extremely convenient. I like it a lot better than having checks constantly in the mail. There is still a couple of days lag between doing an online payment and having it posted to your account. You still need to keep records of all your spending to match against the bank's records. That is how you 1. know how much money you really have (the lag causes the bank's total to be temporarily inaccurate), and 2. spot problems. I'm not sure why so many other people are having problems with them. I live in the US if that makes a difference. I don't know how much it matters, but to prove my identity I have my mother's maiden name listed as something pretty obviously not her maiden name, so who knows what I told them other than me? People who know my mother's actual maiden name will give the wrong answer. I also have a security phrase/word. Not sure exactly what they call it. These two measures were put in place after someone stole some private identifying information from me. They always ask for these two bits of informatioin when I call. Also, our cell phones have become crazy important. They can always send a code to your cell phone for identity confirmation. Nobody else has access to the texts on my cell phone. Makes me scared of losing my phone or changing my number. I have learned that you do need to tell them when you travel out of state. They will refuse charges from out of state if you don't tell them. That is a security feature. I called them while checking out at walmart out of state because the payment wouldn't go through and they fixed it in a few minutes, the payment went through. I don't have their credit cards but the credit cards I have, I pay off in full every month and don't have problems with those companies either. Your credit is important, you should treat it like it's important. Protect it from fraud. Only spend what you can pay off every month, paying interest is a waste of your money and the work you did to earn that money. Credit cards do two things for you, if you use them well: 1. protect you from fraud because you can file disputes, and 2. give you benefits like cashback. Cashback is free money, or I sometimes think of it as a discount on what I'm buying. If you want to finance a new boat you should not use a credit card, you should use a savings account. I have had a great experience with Discover bank and highly recommend them to everyone.

I’ve had great service from Discover. Been a cardholder for years. No issues. Got a personal loan from them a few months ago. Everything has gone seamlessly. Funds in my account in less than 48 hours. Their app is definitely one of the best out there!

I just had my home equity loan thru discover and I couldn't be more satisfied by the experience. their processing time was shorter and faster than what I was expecting, they communicated clearly thru every step, every time I called I was able to speak to someone right the way. I highly recommend it.

Discover has the best customer service!!! In recent years many companies began outsourcing their calling centers offshore such as the philippines. It is usually a waste of time talking to them being that they don't know english and are not very knowledgeable. ON THE OTHER HAND, DISCOVER HAS A US BASED CUSTOMER SERVICE ONLY!! There is almost no wait time to connect with a intelligent knowledgeable agent. Thank you discover for putting your customers first, unlike the other companies which save money by hiring foreigners at the expense of their clients. Thank you, Thank you, Thank you!!!