Discover Financial ServicesReviews of discover.com

The card itself functions like any other credit card and in my opinion, you get much better benefits and customer service with cards from AmEx or Chase. The worst part is having to interact with Discover's customer service staff. They have always been rude and disrespectful to both my husband and I. They do not apply their policies evenly. For instance, my husband was able to have his APR lowered but they refused to lower mine even though neither of us has any negative issues with our credit. Bizarrely Discover does not offer follow-up phone surveys for their representatives so I doubt they are concerned about the customer experience. I have had my Discover card since college, before the CARD Act of 2009 made it illegal for credit card companies to entice students to sign up for credit cards on college campuses with free gifts. The representatives at Discover have warned me that as my oldest card, my credit score will be damaged if I close my account.

I opened a Discover credit card and immediately enrolled in their automatic payment system. Unfortunately, that system didn't work and the first 3 months of payments weren't automatically paid like they should have been. When I reported it to Discover they admitted they were wrong and removed all the late charges for those payments, but they refused to remove the negative items on my credit report which means for the next 7 years I have to pay for their mistake by having bad credit. I don't understand why if they removed the late charges that they wouldn't remove the credit report items? Anyway it was such a negative experience that I would not recommend Discover to anyone. Get a Visa, Master Card or American Express instead.

I have had a DISCOVER CARD since 1994. Until 2015 I paid my bill in FULL every month. I bought a business in 2015 and had to pay monthly payments (always well above the minimum payment) I never realized the astronomical interest they charged 29.99% APR! I PAID OFF my bill in full in December of 2020 and even slightly overpaid my total amount due and because the check cleared the day AFTER my due date they charged me $316.00 in interest one last time. I will NEVER use this card ever again!!!

What a disappointment. I was scammed by a vendor. Discover Card did not help me. I had picture proof and that didn’t even help. Their policy is they have to have written proof. The scam artists in China did not provide me a written confession. I am closing my account due to this.

Website automatically pulled my credit report, was looking for some basic information put my information in and next thing I know im getting emails saying my credit been pulled

Beware the fine print on paying off balances. I noticed that I have a $19 purchase that has been on my statements for years. It's at the highest interest rate 21%). Apparently, when you have balance transfers at 0%, they apply your payments to the lowest amounts you have first. So, if I make the minimum payment each month, this $19 purchase I made years ago will keep earning Discover 21% for years to come.

I would not recommend doing business with Discover. Discover has inconsistently applied and deceptive underwriting practices that makes it impossible for you to accurately gauge whether or not you qualify for a loan. Even with a FICO score of 793, a pre-approval, and a formal approval, you can be denied during review without any real explanation. However, Discover does offer decent rates if you actually qualify and are willing to risk a hard inquiry on your credit report to find out. Also, the customer support and sales representatives are friendly to talk with by phone.

CLOSED MY ACCOUNT OUT OF NOWHERE! UNABLE TO VERIFY PERSONAL INFO ON THE ACCOUNT? WHAT THE HELL DOES THAT EVEN MEAN, IVE HAD THIS CARD FOR OVER A YEAR AND WITHOUT WARNING THEY CLOSED MY ACCOUNT. WHAT A TRASH SERVICE