Discover Financial ServicesReviews of discover.com

After 6yrs, 20k in available, with a credit score of 800, Discover said they sent me some IRS form (I never got) and decided to close my account. No phone call, no email, no letter, nothing. Out of the blue they decided to close it. What’s really going on is just the beginning. Wells Fargo just went through this exact same thing by canceling their consumer loan and credit line products. They are strapped for cash and need to strengthen their position by removing as much liability as they can off their books. If you have no balance, or a small balance, but a high available balance, beware! You will be next. This is only a small preview on what’s to come. More banks and lending institutions will be following suit.

Just closed my 16 year old account with Discover. 7k limit, owed less than $300.00, and was 9 days late with a payment. My card was frozen. I needed it for an emergency and couldn’t use it. No long term customer loyalty.

Wow... same situation as many others. My account was closed after almost a year because I wouldn't sign a waver to allow them to see my IRS returns. Hey Discover..... THERE IS A REASON YOU NEED PERMISSION... BECAUSE IT IS PRIVATE INFORMATION YOU HAVE NO LEGAL RIGHT TO POSSESS!!!!! This is pretty underhanded of them. My payments have always been on time and way above the minimum payment. They are simply predators. They lost a valuable customer who they would have made money from. It is too bad I will simply get another card somewhere else; my credit is just fine.

Discover has very low cash back compared to their competitors. In addition, in case of a disputed charge, they will NOT take your side no matter how strong your case. STOP using DISCOVER. Plenty of other very good cash back and better customer service options out there.

I paid off account and later they billed me an additional amount of $800.00. I than demanded they close account for over charging me. It was a night mare. They constantly argued with me until I finally got them to close account. They also over charge Apr interest

Discover has put a hold on my card and will be closing it by Aug 2021 because I won't give them access to my IRS info. They are claiming this is a random audit however I have relatives that reside at my same address , but in no way are connected to my Discover card (they have their own/separate accounts with Discover) and they got the same notifications requesting access to IRS info. However my Son who just got out of college has defaulted on his Discover card which neither my husband or I are authorized user on. My Discover card is not even connected with my husband's, he has his and I have mine, neither of us are authorized users on each others accounts we keep our credit cards separate. My husband got the same request for his IRS documentation. I think Discover is searching out family members of Discover card holders that have defaulted and are penalizing them for the family members defaulting. I just don't see this as being random audits as they are suggesting. I think This bullying tactic by Discover is shameful. I havent paid late, haven't ran my card up the limit, never lied about my income, never asked for a credit limit increase to $11k, they did the credit increases without me ever asking. I have been a good customer to Discover for over 5 years. They claim they can request this info because they are a bank and it's legal for then to do so. Discover card should get ZERO STARS for their disgraceful business practices. I wanted to put this review on the Discover website but it seems impossible to do that. I don't think the reviews on their website are real. I'm sure they will be losing a lot of good on time paying customers, that actually bring in money versus the defaulted ones whom you probably will only get pennies on a dollar for after you sell them to collection agencies. Stop harassing and bullying good paying customers and closing accounts if your demand for IRS info is not met. DO Better Discover. Your Good customers deserve it.

Crooked, dirty credit company. I am a longtime customer who has never missed a payment and my account is otherwise in perfect standing. Discover does not care if its card is used to defraud and harm its customers. I was sent a non functioning, $1000 exercise bike by Nautilus/Bowflex, and the company was completely unresponsive. We literally could not get a phone call answered, and the only email responses were generic, “Call us at this number” stock replies weeks later. I submitted the case to Discover along with photos and emails showing my attempts to get support, and they sided with the merchant. I appealed it and reopened the case, as nothing had been resolved and still hadn’t been contacted. Discover again sided with the merchant and closed it out with no explanation given.

I had a Discover account for over 20 years, never made a late payment, but much of that time my account was maxed out. In fact, shortly before my account was unceremoniously, unapologetically closed, they raised my limit from $9K to $12K in the apparent hope that I would continue to owe them even more interest each month. Instead, I began to manage my finances a bit better and got my Discover card paid off. Shortly after they no longer were receiving hundreds of dollars in interest from me, I was informed via email that my account had been closed due to lack of use. DURING A GLOBAL PANDEMIC. You know, during a time when there was a moratorium on evictions and such, Discover closed my account of over 20 years and shut off what could have been a lifeline for me had I lost my job or had other financial hardships during Covid, as millions of others were experiencing. When I called to discuss the matter, they told me once the account is closed, it's closed, there was nothing they could do for me, but I was welcome to apply for a new card. Incidentally, closing the account and removing the $12K worth of available credit affected my credit score negatively. Greedy, disgusting corporation.