Discover Financial ServicesReviews of discover.com

I have been with discover for years and I'm very dissatisfied with the service that I have received. I have made multiple request for them to update my credit utilization score but I keep getting the run around. I made a payment on Jan28th and my utilization was at a 29%. However, discover websites reflects 48% on March 23. My Fico score report was last pulled on 12/28/2020. Please, if you want to build your credit and get a accurate Fico score report go to another bank!

Play their system , I was hit with covid , down for two weeks, self employed, very small business, give yourself one late payment, discover will go down to 9% and bring payments in half , the unfortunate thing is , you have to be a mo late....

I was sent an offer to apply for a Discover Card. I applied. I then recieved a frantic series of messages, emails, missed calls etc that Discover Card wanted more information.Despite this it was not easy getting hold of Discover Card and when I eventually managed to do so the "agent" was disinterested. She eventually admitted that they'd decided against issueing the card to me. I asked why and she indicated that the information was incomplete, I offered more information but she wasn't interested. But now I get offers to apply to to Discover Card every second week. Why would anyone apply when differenet parts of the company want to do different things? One part wants you to apply, another wants information and the employees of another are apathetic and indifferent.