Discover Financial ServicesReviews of discover.com

please do not get the discover card secured card, big waste of your time and money! they will screw you over! they will never refund your deposit! big warning!!!

They did three things: 1. They promised to set up an auto payment, but never did it and never notified me. Because of this, I missed several payments. 2. I then complained to them, but their customer service leaked my and their other customer's information. 3. They enrolled me in a program that will suspend my account, but without letting me know.

Cancelled auto pay without notifying and then sent to credit bureau’s December 8th, 2023 Recently had my checking account hacked so had to open new account and set up new payment methods. Discover decided to cancel autopay without notifying me. Then reported me to all 4 credit agencies for missed payments totaling around $70. The whole time I thought that I was still set up for autopay. My credit score dropped over 100 points. How can you do this kind of thing to a loyal customer who has never missed a payment? How about you make an effort to let your customers know when you cancel autopay? What do you think is going to happen if you cancel autopay without telling someone?

I got the Discover It card with hopes of improving my credit score. I paid the deposit with promise of getting it returned after making six on time payments. Several months ago they sent me a message that I only needed one more on time payment to get my deposit back. Well, I’ve made six plus on time payments and nothing. I go to customer service chat and Diane from Salt Lake City, UT told me that they start to consider giving you back your deposit at six months. That’s not what the message you sent me said. I can read. I’m canceling this waste of time and better get my deposit back. Don’t bother as you can see by the many 1 star reviews. Over 70%. That’s shameful.

If the biggest bank in the country which is Chase Bank does not accept your credit card, so what’s the point of you bargaining about yourself that you are a great financial platform? But I think you’re doing it on purpose so a lot of people with Chase and they may want to use your platform to pay their credit, so what do you do is to get a lot of money behind that is to charge for balance transfer 3% of the entire credit!WOW.SCAM

Discover Bank robbery x2 Robbed me twice, courtesy of Discover Bank. Online accounts were hacked/compromised. Found unauthorized transactions on my checking debit card. Called & went through fraud protection, filed a police report, & asked for ALL of my accounts to be locked. This request was also recorded by Discover. 2 hours later an unauthorized transfer of 7k was taken from my savings account. Notified Discover, filed police report, etc. Discover now says they couldn't retrieve the UNAUTHORIZED transfer so tough s**t. Are they not FDIC insured as they claim? Is their online security so bad they cannot prevent this? Are their online reps so confused that my last call was transferred to (7) different people with no resolution? If you have any hope of KEEPING your hard earned money do NOT, repeat DO NOT, put it in any Discover Bank accounts!!! Please learn from experience, dont be a victim like Discover has made me!

Discover has truly disappointed me. After being a loyal customer for over a decade, I recently discovered that my credit card limit was slashed without any prior notification. My once substantial $25,000 credit limit has now been reduced to a mere $8,000. This sudden change not only left me shocked but also caused my credit card utilization to skyrocket and consequently, my credit score took a significant hit. It's disheartening to see how Discover can stab its long-term customers in the back without any justification or warning.

Terrible inadequate people working at Discover. They let a fraudster steal thousands of dollars from my account. They don’t care about the consumer. They are not doing anything about spoofing numbers pretending to be from Discover. I truly hate for one moment I trusted them with my money. This is not the end!!!