Discover Financial ServicesReviews of discover.com

I pay my bills with Discover months ahead and they declined my card for three dollars I paid my bill of 127.00 and they charged me late fee 29.00 I have excellent credit I will keep card but be selective about using it i don't recommend this card to anyone

Feel like discover doesn't stand for customers they believe merchants very very unprofessional attitude

I've had a Discover card for about 10 years without many complaints to mention but it was becoming increasingly apparent that I really couldn't use the card very many places as much as I thought I could with the exception of some bills to pay. I understand that they are going to be merging with Capital One which in my opinion at this point would be bad for Capital One and very good for Discover. Their new motto is Discover It but the it is a nightmare in reality. After dealing with many customer service agents who repeatedly promised me that they would mail my replacement card by Federal Express to Mexico where I'm currently located I had to take more creative measures to try to get my needs met by writing to the CEO Mr. Cecere who promised me at least once at this juncture to take care of me as a valued customer he said. So today I wasted my valuable time being led down a rabbit hole once again by incompetent unprofessional lack of customer service people. I was completely treated with a lack of integrity, morals, ethics and principal to the extent that they had the audacity to write me a letter saying that they were going to mail the card to my address in the states which of course will not do me any good when I'm in the country of Mexico dealing with a dental medical emergency. Do they have any ability to think correctly and to honestly respond to their customers rather than lying to them repeatedly as they did with me? I am a senior so I feel as if this is elder abuse on top of everything else.

I was initially attracted to the Discover Card because of its claim of "no foreign transaction fees." However, I was disappointed to find that the card charges a much higher foreign exchange rate than what was originally shown at the time of purchase. This effectively cancels out the benefit of not having a foreign transaction fee. I filed a few complaints and provided proof that a much lower rate was shown at the time of purchase. However, online customer service couldn't explain why I was charged a different rate and simply blamed the merchant. After filing a complaint with the CFPB, the CEO's office responded by saying they can charge whatever exchange fee they like per their terms of service. This is definitely the worst bank you can ever deal with. If you're planning to use this card for international purchases, be aware of the hidden costs and lack of accountability.

I have been a customer of DISCOVER Credit Card for four years. I called DISCOVER Credit on August 2nd, 2024 to have the automatic payment deducted from my bank account. The customer service rep never did, and DISCOVER Credit Reported me 30 days late on my card and on the three Credit Bureaus. I spoke with Supervisor Eve from New Jersey and she told me it's still my fault. Worthless company

These Discover Bank and Discover credit card people are unscrupulous and lack business and personal integrity. Consumer Beware! I had an unfortunate situation with Discover, I got nowhere talking to Discover’s bots. I consulted the Elliott Report “Company Contacts,” and I contacted the very people that Elliott Report identified as Company Contacts at Discover. Actually, I contacted them, several times by email and US Mail, and I got nowhere, not even the courtesy of a response, never mind, action, or RESOLUTION. I cannot say enough bad things about Discover, and Discover’s leadership, other than I believe they are unscupulous, and lack business and personal integrity.

Dispute refused for 15 days. I had a membership postponed due to financial hardship. The company reinstated my membership without my permission. I sent them an email explaining, financial hardship was reason for postponing membership. I received an email cancelling membership and a number to call for a refund. No one picks up the number so I called Discover to dispute the charges. I was told to call back once pending status goes through. I call back, now I am told that I have to wait 15 days to see if a refund goes through. No refund will go through because I can't get ahold of them. I have done disputes and never had to deal with this situation. With Discover knowing that no refund has been processed, they refuse to start a dispute, I have to wait 15 business days. Not fair, never had this done before, Horrible Customer Service. Extremely Disappointed with Discover.

Bad experience. I got approved loans 6 months ago and I paid it off. And my status is married 3 weeks ago I need money again. And I filled application they keep 2-3 weeks to what they want.until say expires day. Why you look they will approve. But it to late for me. Now my problem about money got fixed.