Discover Financial ServicesReviews of discover.com

Had my account for ten years, they closed it after sending me a letter I didn’t get. Nothing in my statement balances said my account was in a status that was going to be closed.

Would give no starts if I could. Get the invitation in the mail to reduce personal debt with pre-approval for loan amount requested. Was told there should be no problem of obtaining the amount requested since it was pre-approved. After agreeing with the application, was told denied. Don't tell people they have pre-approval and do a hard credit check for nothing. Be better Discover! Dissatisfied customer. Even with a "pushy" representative to move you forward. I don't typically leave reviews, but completely unfair to people. Find a better way for the pre-approval process.

Discover should increase the cashback from 3k to 5k or offer unlimited points for cashback. Discover should increase the cashback from 3k to 5k or offer unlimited points for cashback. Discover needs to improve and upgrade its cashback debit card. Discover needs to improve and upgrade its cashback debit card

Helene ruined our roof, our insurance company quickly estimated and agreed to replace the entire roof along with funds for tree removal and loss of food in our freezer refrigerators and this funds were sent out immediately. Roofer scheduled repair quickly but asked for down payment to order material. I have no mortgage but borrowed a small amount of money to liquidate some bills so Discover’s name was on check along with mine. Sent check to them, it has now been over two weeks and they constantly ask for additional info, stalling release of funds and haven’t released funds for my loss for spoliled food and debris removal. Have never dealt with such incompetence in my life, every person I have talked to passes the buck but in meantime roofer informs me he may not be able now to get roof started before end of year due to Holidays so we face possibility roof will leak as our rain season approaches. Discover views this as their money are very slow and could care less that we have been affected by this hurricane and potential new damage if roof doesn’t get replaced, am considering legal action but that won’t get us a new roof quickly, these are arrogant people and not trained as customer service, will not do any business with them again, this is a disgusting event

Just read another review that mirrors exactly what I've been going through. Once my credit card is paid off I will be closing my account with them. I called them to file a dispute and the lady was so condescending. I had bought a pair of sneakers from Stock X and they sent me shoes that had scuff marks on them. I took photos and contacted the merchant but they unsurprisingly did not refund me. I submitted my dispute to Discover and uploaded photos and still lost. Called Discover and got a different agent who was condescending. They claimed they couldn't do anything because Stock X doesn't accept returns. Stock X does do returns, they just often refuse to honor it. Although, anyone with two eyes can see the product was not as described and therefore I should've gotten a refund. Anyway, stay clear of this company. They back the merchant not the customer.

This is a review for Discover Financial Services. Trustpilot has posted this review in error under the wrong company.... No interest in crypto. Unable to transfer funds from Discover checking to Coinbase. HUGE disappointment, SOFI accommodated easily. Moving full account completely to SOFI. You're about to get left behind Discover.... WAKE UP !! Transferred funds from brokerage to Discover banking. Attempted transaction into Coinbase failed. TWICE! Easily went through with SOFI. Common Discover. Your falling behind!

Zero Stars – Discover Will Not Stand Behind You If you have a dispute over a product you purchased with your Discover card, beware. While you can file a dispute, they won’t tell you that you can only win if the merchant doesn’t respond. Discover seems more interested in protecting the merchant than the customer. We had a dispute with a company that provided a defective product. Despite having proof that the company agreed to refund us— including a signed document from the owner—Discover refused it, claiming they couldn't consider it because it was a legal document, and "they're not lawyers." This was ridiculous since the document was meant as proof, not for legal judgment. It didn’t matter to Discover that the product was damaged or that the refund was agreed upon; they simply sided with the merchant. Their dispute process exists, but it seems designed to shield businesses, not consumers. Discover is a predatory company, and with so many credit cards out there, consider this a warning. Steer clear.

Trash Bank.