Robin P.
I was only buying vuse products and now…
I was only buying vuse products and now that they are not offered i will no longer be shopping here anymore.

Discount Vape Pen has been an online vape hardware store since 2014, still run by the same three founders who started it. Based in northern New Jersey, we've shipped to customers across the U.S. for over a decade.What we do best is 510 batteries — cart batteries in every style, from stealth and auto-draw to dual-cart, variable-voltage, and high-capacity, plus empty 510 carts. We also carry a strong range of wax and concentrate gear, including e-rigs and electric nectar collectors, along with dry herb vaporizers, all from established, reputable brands.Fast, discreet shipping and support from people who actually know the products — that's what a decade in business has taught us matters most.
Discount Vape Pen (discountvapepen.com) has 88 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Smoking & Tobacco · Branchburg, New Jersey
Excellent

Smoking & Tobacco · Jersey City, New Jersey
Excellent

Smoking & Tobacco · Ocean Twp, New Jersey
Excellent
Smoking & Tobacco · Pine Hill, New Jersey
Excellent
Showing 19 reviews with 1 star · Clear filters
Robin P.
I was only buying vuse products and now that they are not offered i will no longer be shopping here anymore.
Candie W.
Won't let me shop
Response from Discount Vape PenAug 6, 2026
Hi Candie. The issue is there is a sales restriction for particular types of items in your state that we must comply with. However, you still are able to purchase from our wide selection of cart batteries, ejuice mods, and other supplies without issue.
Alex
For some reason or another my package was delivered to wrong address very disappointed
Response from Discount Vape PenJul 31, 2026
Hi Alex. Thank you for stating this. Since USPS and UPS drivers are the ones that make the actual delivery, we have to rely on you to inform us when there is an issue. We see you placed an order in June, and there's a typo in the shipping address. That could be the reason for the delivery issue. BUT ALSO, you paid for package protection service! If you contacted us, we could have gotten a replacement order out to you right away! Please email us today so we can try to resolve this.
Surveyor
My name is not John and I don't know why I keep receiving emails for a John to leave reviews on vape pens- John please enter YOUR CORRECT EMAIL and NOT MINE.
Response from Discount Vape PenJul 27, 2026
Hi. Sorry this is happening. Strangely enough, our system doesn't show a name connected to your email address at all! Instead of asking you to leave it here, we'll send an information request to you privately so we can make the correction.
Heidi
I purchased several vape products from this seller that arrived non-functional. I have extensive documentation — including email correspondence and video evidence — confirming the items did not work and that the seller explicitly agreed in writing to a full refund upon return. After receiving the returned items, the seller reversed course, claiming there was nothing wrong with them and refusing to honor the agreed-upon full refund. I have over five decades of experience as a smoker and am thoroughly familiar with vaping devices; the malfunction was not user error. This refusal has created a financial liability for me through my Sezzle payment plan, as I am now being asked to pay for products I no longer possess and that never functioned as advertised. I have also declined to pay a “return to stock” fee, as this charge is inapplicable to defective merchandise returned under the seller’s own refund agreement. I have also been notified that this review may be subject to a removal request. I have submitted my supporting documentation to Trustpilot directly and stand by the accuracy of this account. I am sharing this review to document my experience accurately and to inform other prospective customers. I have retained all supporting documentation, including written communications and video proof of the product defects, and remain prepared to provide this evidence upon request. *To the seller I have so many emails contradictory to your response. Carl was rude and not truthful and I hold firm to this statement!
Response from Discount Vape PenJun 24, 2026
Hi. We've taken a look at the discussion you had with our live chat rep regarding the 2 devices you needed to return. We were more than fair in the treatment of your case. Our rep did explain to you our return policy on February 5, 2026 stating that all devices are tested at our facility; defective items are refunded, while non-defective items are sent back to you along with video evidence showing that the device is fully functional. That information is on our /return-policy page as well as in the terms and conditions you agree to when placing an order. You were sent video of the device in working condition. You were issued a full refund for the one device that was defective, and, against our own policy, we even issued a refund for the non-defective item because you refused to accept the return delivery of the device.
Comsumer
This company lies and then lies more. They sell items that they have sold to others that were defective and once you return them they don’t give full refunds. Greatest rip off scam company I have ever dealt with. Do not buy here and pass the information to others.
ToxicStates O.
Only purchased once from this site and doubt I will again. A simple order containing two items and one was incorrect. No accommodation for the inconvenience.
Response from Discount Vape PenJun 24, 2026
Hi. Would you please give us a bit of information about your order? We take order errors very seriously but since we are not contacted about it, pinpointing the order that needs correction is near impossible. We're sorry for the inconvenience it's caused
WALt
Been 5 days since my package got sent back to them and the only response they have is. The post office hold items for 3 days at the post office. We responded to email check it. Saying the same thing....Tried to explain i called because i live close and i would hsve picked it up myself. Wasnt there they sent it back. Apparently they couldnt find my address that i gey mail at everyday....