I have not received this order would like to have my money refunded
Response from DiscounttodayOct 18, 2024
I'm sorry to hear about the issue with your order. Our customer service team has reached out to you via email regarding your order. Please check your inbox and kindly respond at your earliest convenience so we can assist you further. Thank you for your cooperation.
DP
David P.
It seems strange that all your reviews…
It seems strange that all your reviews are for none shipment and you state it is fraud. How can 100% of your sales be fraud?
Response from DiscounttodayAug 20, 2024
We understand your concern and want to clarify the situation. Unfortunately, we've been targeted by several fraudulent websites impersonating our brand, which has led to confusion for many customers. These websites have been deceitfully using our name, logo, and even our address to mislead people.
While it might seem alarming, these fraudulent activities do not reflect our actual sales or customer service. We are a legitimate business, and our official website is https://discounttoday.net/. Orders placed through our official site are processed and fulfilled with care.
If you’ve encountered any issues, especially if you've received an order number starting with "2," it’s highly likely that you placed your order through one of these fraudulent sites. We’re actively working to shut them down and appreciate your patience during this time.
If you believe you've made a purchase through our official website and are experiencing issues, please contact us directly at [email protected]. We're committed to assisting you and resolving any concerns.
Thank you for your understanding.
KS
Karunees S.
discount today please give my order i…
discount today please give my order i asked my dad to buy me a g29 with a logitech shifter for my birthday and now there not giving my order please contact me for my order
Response from DiscounttodayAug 15, 2024
We want to bring to your attention the recent rise in fraudulent websites impersonating our brand, Discounttoday.net. These deceptive sites are unlawfully using our logo and address to mislead customers. Please remember that our official and only website is https://discounttoday.net/.
If you receive an order number starting with the digit "2," please be aware that it is not from our system. We are taking swift action to report and eliminate these fraudulent sites.
If you believe you've placed an order with us but haven’t received a confirmation email, we encourage you to reach out to our customer service team at [email protected]. We’re here to help resolve any concerns.
Thank you for your understanding and continued support.
FO
Fly O.
i bought a g29 and a logitech shifter…
i bought a g29 and a logitech shifter but they scammed me dont buy anything from there this people are liars
Response from DiscounttodayAug 15, 2024
We want to bring to your attention the recent rise in fraudulent websites impersonating our brand, Discounttoday.net. These deceptive sites are unlawfully using our logo and address to mislead customers. Please remember that our official and only website is https://discounttoday.net/.
If you receive an order number starting with the digit "2," please be aware that it is not from our system. We are taking swift action to report and eliminate these fraudulent sites.
If you believe you've placed an order with us but haven’t received a confirmation email, we encourage you to reach out to our customer service team at [email protected]. We’re here to help resolve any concerns.
Thank you for your understanding and continued support.
KM
k M.
They don't really sell anything
I placed two separate orders for two different chain saws about a week apart and both times the order was "cancelled" after about 5 days with the reasons being that the item could not ship in a reasonable time. Both chainsaws are still listed on their website as available so I call BS. Fool me once... Steer clear and save yourself the aggravation.
Response from DiscounttodayAug 15, 2024
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you’ve experienced.
We understand your frustration with the cancellation of your orders. The decision to cancel was made because we were unable to fulfill your order within a reasonable timeframe, which falls outside our shipping policy. We strive to keep our inventory up to date, but in this instance, there was a delay in reflecting the actual availability on our website.
We are currently working to improve our inventory management and communication to prevent such issues in the future. We appreciate your feedback, and it helps us identify areas where we can do better.
If you’re still interested in purchasing the chainsaws, we can notify you once they are back in stock, or assist you in finding a suitable alternative. Please let us know how you would like to proceed.
Once again, we apologize for the inconvenience and hope to have the opportunity to serve you better in the future.
CL
Christopher L.
a total scam
a total scam. after i made an order, my credit card has been deducted, discounttoday say they never received my order.
Response from DiscounttodayAug 15, 2024
We want to bring to your attention the recent rise in fraudulent websites impersonating our brand, Discounttoday.net. These deceptive sites are unlawfully using our logo and address to mislead customers. Please remember that our official and only website is https://discounttoday.net/.
If you receive an order number starting with the digit "2," please be aware that it is not from our system. We are taking swift action to report and eliminate these fraudulent sites.
If you believe you've placed an order with us but haven’t received a confirmation email, we encourage you to reach out to our customer service team at [email protected]. We’re here to help resolve any concerns.
Thank you for your understanding and continued support.
JF
Jf
Got probably scan by those one
Got probably scam by those one. Tracking from Shenzhen then you know you got screwed
Response from DiscounttodayAug 8, 2024
Thank you for reaching out to us.
We’ve checked our system, and the order number 2024072733370576 is not associated with our company. It’s possible that you may have placed your order with a different website. Please contact them for assistance.
If you need further assistance or have any other questions, please feel free to contact us.
IH
Ian H.
Big time scam
Big time scam. Purchased via their website, thankfully I paid via PayPal so a refund was quick and easy. Website didn't give me a receipt and never got any tracking info. The seller responded once and then disappeared forever. Read the other negative reviews and stay away from here.
Response from DiscounttodayJun 19, 2024
It has come to our urgent attention that several fraudulent websites are impersonating our brand, Discounttoday. These imposters are illegally using our logo and address to deceive customers.
We want to make it clear that our only official website is https://discounttoday.net/. Additionally, we do not accept any payments through PayPal. If you have placed an order with a site claiming to be Discounttoday and paid via PayPal, you have unfortunately been targeted by a scam.
In light of this, we strongly urge you to contact your bank or PayPal immediately to report the fraudulent transaction and request a refund. These fraudulent sites are not affiliated with us in any way, and we cannot process or assist with any orders made through them.
We deeply regret any inconvenience or distress this situation may have caused. Please rest assured that we are taking all necessary actions to combat these fraudulent activities and protect our valued customers.
Thank you for your immediate attention to this matter. If you have any further questions or need assistance, please contact us directly.