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Discounttoday (discounttoday.net) has 305 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Renee C.
Didn't receive order still waiting to receive order or refund
Response from DiscounttodayOct 22, 2025
We’ve already processed a refund for your order. Additionally, we previously responded to your email, but we haven't received a reply from you yet. Could you please check your inbox or spam folder for our response? Once we hear from you, we’ll be happy to assist further.
Dawn
I think this place is a scam just to get your personal and credit card info. I ordered some shelves. I should have known the price was too good to be true. Over a week later I never heard anything from them about the shelves getting shipped out or an ETA. I followed up with them. I got an email Saying oh “we decided to cancel your order”. it went on to say the shipping time is too long. So they unilaterally decided to cancel it rather than make me wait. They never said how long. And they never gave me a choice to keep the order or cancel it. And they never shared this info with me until I asked about it The whole thing seems very fishy even in how the email was formed. I wouldn’t be surprised if I have some kind of credit card fraud or identity theft after this. I do not recommend buying from this site.
Response from DiscounttodayOct 1, 2025
We’re very sorry for the confusion and frustration regarding your order. Our intention was never to cause concern. In this case, the order was canceled due to unexpected shipping delays, and we should have communicated this clearly and promptly to you. We sincerely apologize for not providing a choice or detailed ETA beforehand. Please rest assured that your payment information is secure with us, and we take privacy and credit card safety very seriously. If you have any further concerns about your account or transaction, we encourage you to contact us directly at [email protected] so we can assist you personally. Thank you for your feedback. We’ll use it to improve our communication and service.
Kathy-Anne P.
I only gave a 1 star cause there was nothing lower.. This is the email I received after I ordered a yard sweeper that I really need badly this fall. I have no refund and no yard sweeper nor can I get their phone to take a call; it sounds like it hangs up as soon as it rings and no one will answer my emails. I need my refund. I wouldn't recommend these people to my worst enemy...but I will be calling a lawyer soon. Roy & Kathy Phillips Due to the season sales and high volume, order shipments and response times may be delayed. Please note: Email replies may take up to 24 hours to respond. Thanks for your patience as we work through this together. Order #587343 was placed on September 2, 2025 and is currently Cancelled. Order updates Tuesday 9th of September 2025, 02:50pm Apologies for the inconvenience, but this order has been canceled due to extended shipping time. A full refund has been issued to your original payment method. Order details Product Total John Deere 45-0492-JD 44-Inches 25-Cu. Feet Tow Lawn Sweeper × 1 $431.00 Subtotal: $431.00 Shipping: Free shipping Tax: $30.17 Payment method: Link Total: $461.17
Response from DiscounttodaySep 19, 2025
We’re very sorry for the frustration and inconvenience this has caused. To clarify, your order #587343 was canceled because of extended shipping delays during the peak season. At the same time, a full refund was issued to your original payment method on September 9, 2025. Depending on your bank, it may take a few business days for the refund to appear in your account. If you don’t see it within the next few days, please contact your card issuer to confirm the reversal. We sincerely apologize again for the experience and will continue working to improve our service and communication. Thank you for your understanding.
rick A.
paid for items on my credit card got tracking info and when the items arrived they were from grainger 40% higher in price and billed through grainger again insult to injury grainger even added shipping what a scam
Response from DiscounttodaySep 6, 2025
Thank you for your feedback. We’re sorry to hear about your experience. Please note that we have already reached out to you directly via email and worked with you to resolve this matter satisfactorily. If you have any further concerns, don’t hesitate to reply to our email so we can continue assisting you.
ellen
I tried purchasing a ladder for a price that was ridiculously low so I had no great expectations. When I tried to pay with two different active credit cards, one through Google Pay, the site declined my credit cards for some unknown reason. stay away from them. They sound like a scammy site.
Response from DiscounttodayAug 21, 2025
We’re sorry to hear about the trouble you experienced while trying to place your order. Sometimes transactions may be declined by the payment processor’s security system even when cards are active, and unfortunately we don’t always receive the specific reason. We can assure you that we are a legitimate business, and your feedback helps us improve both our checkout process and communication with customers.
Chad B.
Wrong item, no response. I was sent a 170cc lawn mower in place of the 201 Cc that I ordered with no communication. I have called dozens of times and emailed to zero response. This is the worst company I've dealt with in recent memory by a huge margin
Response from DiscounttodayAug 21, 2025
We’re sorry for the frustration you’ve experienced. After checking, it looks like your order did not process successfully in our system, which is why it could not be fulfilled as expected. We apologize for the confusion and any inconvenience this has caused. Please reach out so we can double-check and assist you further.
crgirl
Well they can ship what I paid for which is 3 boxes of Folgers half and half coffee conting 72 coffee pods. I received one box and paid over $119 they will not send me the other two boxes. Buyer Beware
Response from DiscounttodayJul 16, 2025
We’re sorry to hear about your experience. Our team has already reached out to you via email to help resolve this issue. Please check your inbox (including your spam or junk folder) and reply at your earliest convenience so we can assist you further. Thank you for your patience.
Vitalii K.
The order was not delivered! Contact with the company is unavailable!
Response from DiscounttodayJul 16, 2025
We’re sorry to hear about your experience. Our team has already reached out to you via email to help resolve this issue. Please check your inbox (including your spam or junk folder) and reply at your earliest convenience so we can assist you further. Thank you for your patience.
