DiscounttodayMany special promotions, We cut out the middleman and pass the savings to you.
Discounttoday (discounttoday.net) has 305 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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DONALD
They cancelled our order after several days.
Response from DiscounttodayMar 12, 2024
We apologize for any inconvenience caused. Your order has been canceled due to extended delivery times. An email notification has been sent to inform you of this cancellation, and your payment has been voided accordingly. Should you have any further questions or require assistance, please do not hesitate to reach out to us. We are here to help.
Jeff M.
B/S ! you cancelled my order with B/S explanation, it put me back a week on a job ….
Response from DiscounttodayMar 12, 2024
We sincerely apologize for any inconvenience caused. Your order has been canceled due to longer-than-expected delivery times. An email notification has been dispatched to notify you of this cancellation, and your payment has been voided accordingly. If you have any further questions or need assistance, please don't hesitate to contact us. We're here to assist you in any way we can.
Amanda M.
Total scam site !! Do not buy from. I just had local police contacted me cause this company stole my name and address and was using it to ship scam and steal items . Stay away
Response from DiscounttodayFeb 20, 2024
I'm truly sorry to hear about your experience. You can please contact our customer service for processing. We believe this is a misunderstanding. We always serve customers well and protect customer information. Please contact us for processing. Best regards.
Julie B.
I did NOT order the Purina Pro Plan Turkey & Vegetable Pate, I ordered the Entree, but that is NOT what I received. No APOLOGIES, NO EXPLANATION, you just sent me what you had….& once AGAIN, NOT WHAT I ORDERED. I was VERY DISAPPOINTED & would NEVER recommend your company to ANYONE! I’m sorry that you could not be FORTHCOMING & just BE HONEST, but you tried to pass off what you had in stock & NOT WHAT I ORDERED. VERY DISAPPOINTING!!!!
Response from DiscounttodayFeb 20, 2024
I'm truly sorry for the mix-up with your order. Your satisfaction is incredibly important to us, and we understand the frustration this must have caused. We apologize for any inconvenience and confusion. Please contact our customer service team immediately so we can rectify the situation and ensure you receive the correct item as soon as possible. We value your feedback and will use it to improve our service moving forward. Again, we apologize for the disappointment, and we hope to have the opportunity to make it right.
George P.
No product.
Response from DiscounttodayFeb 20, 2024
We sincerely apologize for the inconvenience caused by the item being out of stock. We understand how frustrating this can be, and we're actively working to restock our inventory as soon as possible. If you have any questions or need assistance with finding an alternative product, please don't hesitate to reach out to our customer service team. We appreciate your patience and understanding.
KAY M.
You cancelled my order because you couldn’t fulfill it. Very disappointed. I don’t think you should advertise products you don’t have.
Response from DiscounttodayFeb 20, 2024
We're deeply sorry for the disappointment caused by the cancellation of your order. It's never our intention to advertise products we can't fulfill. We understand your frustration, and we're actively working to improve our inventory management processes to prevent such occurrences in the future. If there's anything we can do to make it right or assist you further, please don't hesitate to reach out to our customer service team. Again, we apologize for any inconvenience this may have caused.
Tori L.
I "purchased" a coffee table from Discounttoday.net on Jan 17, 2024, inputting my CC#, billing, and shipping addresses. I received a confirmation email stating that I would receive a tracking # later. I never did. A few days later I got a call from customer service apologizing that my delivery would be delayed, so I verbally agreed to the later date. During the call I asked for a tracking # but they would not give it to me. Over the next few days I figured out it was a scam after the customer support was shady - I couldn't get in contact via email or phone. The same lady from CS called me a few days after that saying my package was delivered by FedEx. Since I wasn't home I asked for a tracking # to follow up on the status and they said they would email it to me (never received this). When I got home there was no package, so I emailed CS again to tell them I never received the product and I would report them with fraudulent activity. They replied within the hour, asking me to wait until "early tomorrow morning" to receive the tracking #, and of course I never got another email. To my knowledge there have not been any unapproved charges on my CC so far, but I froze it today just in case. Do not trust this website with your information!
Response from DiscounttodayFeb 20, 2024
We apologize for any inconvenience you experienced. Please reach out to our customer service team for assistance, and we'll work to resolve the issue promptly. Your satisfaction is our priority, and we're committed to making things right for you. Thank you for your understanding, and we look forward to assisting you further.
The Horses “Lil Fred” L.
Ordered from this site on 1/17/24 and received confirmation of order email and that a follow up Email would be sent with tracking info once order was shipped. Well… after not hearing anything else since initial placement of order, I sent email inquiring about my order. Received email response back stating delay on supplier and that “was going to take long time”… and “we cancelled your order and refund your money”… After receive that response, I went and checked my credit card, and sure as crap, another charge was made on todays date, NOT A Refund… “If you pay credit card you need to contact credit card company”… These folks at Discounttoday.net appear to be a fraudulent company and site in which I’ll be reporting to BBB and forewarning you all to steer clear of this site. They were quick to take my funds from my account… twice. I want my refund!
Response from DiscounttodayFeb 20, 2024
Thank you for bringing this to our attention. We've processed your refund and sent confirmation via email. Please verify with your bank, and if you still haven't received the refund, reach out to us for further assistance. We're here to help.
