DiscountMags.comReviews of discountmags.com

Easy to use. Lowest price I can find on New Yorker.

It was a popular magazine at a reasonable price.

Just didn’t seem to the the robust choices and low prices of past offerings. It was good, but not great. 4 stars

It took about 3 months to arrive- but all is good. It arrives mo they!

Tried cancelling a recurring subscription online, but received website "error" when I clicked the link (repeated attempts made over multiple days, different browsers, etc.). I tried calling, waited for an hour on hold and was cut off. I submitted an online help request, never returned. I tried to change/drop my credit card on file on their website: impossible to do. It turns out I had a couple of different logins for the business, and was using the wrong one. While the website could still use work with the errors and complete inability to edit billing details (or at least I can't find it) and seeming lack of functioning phone support, the company quickly responded after I raised this issue and refunded the charge. Recommend anyone using these subscription sites use disposable credit card numbers that can be turned off if necessary.

An update to previous review of discountmags. They made good and reinstated my subscription. Just be sure you are careful when on the website etc to make sure you’re not accidentally canceling something you didn’t mean to

******This is the followup to my original review. A human customer service agent responded to my emails. After some conversation they rectified the situation and I have access to my subscription. They also settled out to credit me my 3 months of lost issues by giving me a subscription to a decent magazine that was comparable in price. I will upgrade my initial 1 star, to a 4 star primarily because they did respond to feedback, and that deserves the credit. They do need to get rid or the auto responses when there is a problem. A human is much more effective in managing problems. ******This is a second edit to the review. I will note that I received the Economist code via Discount Mag. But I lost 3 months to the subscription and no return of the cost. I also received confirmation from Discount Mag and Economist (I think) will not auto renew the subscription. I also received a couple more robo-emails. In the end, this was a lot of trouble. I would recommend that DiscountMag review their automated robo AI email system. Straight answered emails to address problems would be a better way to handle problems. I received only one human response. I will not use them again. Best to go straight to the magazine and take out a subscription. ****This is an edited addition to the original review of this company. I believe their customer service are AI robo-responses. After trying their suggestion to go through the Economist website I hit a snag. The Discountmag instructions don't match the website they ask me to visit. Then they repeat their previous admonition and ask me to wait four weeks from my order - 3 MONTHS AGO! Who manages this company? Just stay away, DiscountMag is not worth the time and trouble. 1) I subscribed to the Economist Magazine on July 13th. The confirmation advised that I would receive an activation code within 4 weeks. There was no activation email. It is almost October. 2) I send an email to customer service. They answered "The Economist did change somethings and you will not receive an activation email. You would receive a Welcome Letter. Once the subscription is active then these would be the instructions to activate:" They sent me photos of instructions that are useless without a code. Apparently I have to deal with Economist now? 3) There was no welcome letter. So I can't follow up. 4) Customer service did not do anything more to help me. I checked discountmag.com refund policy but, they don't advise HOW to get my refund. 5) This is too much trouble. Too much time. And their customer service doesn't carefully read the complaints.

Easy to place order for magazine subscription. Checkout quick and easy.