DiscountMags.comReviews of discountmags.com

I wrote for help which was, as it turned out, unanswerable. My correspondent was nevertheless professional and gracious, and I came away perfectly satisfied with her non-answer. Pretty rare outcome, in my experience.

when I had an issue with the magazine, customer service was quick to resolve it.

Customer service is very responsive - definitely will do business with them again!

Quick response and good communication. In clarifying process, issue resolved. Thanks!

I had an issue with a subscription no longer being delivered, and the customer service rep Naomi was able to resolve the issue while being communicative and courteous. Great customer service!

Naomi in Customer Service was pleasant and helped me get a resolution that was NOT achieved using email back and forth. I highly recommend phoning directly when there is a big problem. Melody tried for several months to get my paid for subscription to me, but the publisher was sending the magazines (Kiplinger) which I wanted very much. Totally frustrated, I phoned and was delightfully surprised to see my money refunded without a hassle. Of course, I have 5 months of emails as my proof. I had ordered Kiplinger for 4 years with auto-renewal without problems. I would have preferred to have the magazine more than a refund, but customer service did respond and I rate them high for that!! Thank you.

Great customer service!

I ordered a magazine as a gift and later found out it was a digital mag. Not what I wanted for the recipient. My email was responded to quickly and I received a full refund. I recommend DiscountMags.com for not only the great prices but fantastic customer service. Thank you.