DiscountMags.comReviews of discountmags.com

The person, w whom i spoke with, was great. She explained everything and answered my concerns. Very friendly and patient too.

Had a cancellation for a continual renew subscription to cancel. Agent was extremely helpful and got my request taken care of quite quickly. Thought what would be a pain turned into a pleasant experience! Bravo!!!!

Super-Fast and Professional! I submitted an inquiry regarding my account online and expected to hear a reply within several business days. The reply came within a few hours, with a full explanation of my account history!!! I couldn't believe it. This rarely happens with an online customer service request and I was blown away! The care center was incredibly friendly and professional and offered to help me in a way I wouldn't have even asked for. I will buy ALL my magazines from DiscountMags.com from now on!!

When I made the call to DiscountMags I was all set to be angry & state I would NEVER order from the company again. This was the 2nd time I had to call about an “ Auto-renewal “. It happened a few months ago & I had to call and get the first auto-renewal magazine cancelled. And, now it was happening again, & I was angry. I reached Tony & explained that every Christmas I give a gift of a year’s magazine subscription to each of my family members. And, ages range from 4 to 70somthing. I only give a 1 year subscription as children’s ages change & adults interests change. I sent an e card with each gift , and would not ever want any of the magazines to auto-renew. He understood, and issued me a refund of $13.73 which had just been charged to my credit card. I asked him to please check all the other magazines I ordered last year as gifts to be sure that none of them auto-renewed. He checked and found I had also been charged $149.00 for other renewed magazines. He explained that even though I sent E-cards showing each magazine was a gift, if I had checked the “gift” box it would have signaled not to renew the subscription. It was the way Tony handled my call, understood my intentions, remedied the entire situation, and explained your ordering system that I WILL AGAIN order Christmas magazine subscriptions as part of my Christmas gift giving. Thank Tony for retaining a current customer. Sincerely, Patricia Romano

I felt that Tony was a genuine, caring person who took my problem seriously and resolved to fix it! He was able to and I appreciate it!

I had to call in about a recent charge. I spoke with Latasha who made me aware of a magazine i had auto renewal. She was great and helped me remove the auto renewal and even helped me out with price. She went over and beyond. Thanks Latasha!

I bought a subscription a few months back for my sister and I needed help with the order. The customer service rep I dealt with was very helpful and explained everything in great detail. I find that is rare to find nowadays. I was extremely pleased with the service I received.

Fast and efficient answers to my email inquiries and the kindness to throughly answers all my questions with information to better satisfy me as a customer. I get all my magazines through Discount Mags because of the low price along with great customer service. Thank you.