DiscountMags.comReviews of discountmags.com

Tony was exceptionally polite and helpful. He went out of his way to solve my problem. It is exceedingly rare in this day and age to find someone who will go the extra mile. I am impressed and grateful.

Because I find Discount Magazine's site confusing and difficult to navigate, there was a mix-up over a renewal. When I contacted customer service, a very thorough, but unfortunately unnamed, CSR promptly and conscientiously sorted out the renewal mix-up and made sure a refund was issued. Definitely a 100% excellent level of customer service!!!!! Thank you !!!!!!

I was confused about an issue with my subscription, but Quinn was very helpful and friendly and resolved my problem quickly. I love this service and will continue being a customer.

Tony was amazing in deciphering clearly the status of my subscriptions. There were several that I'd intended to cancel and/or stop resubscription. He took his time to confirm the current status of each one. I will continue to use DM & have just started a new New Yorker for my sister. And will soon be starting a New York one as I see the price is better with DM! Thanks. Charlene Green/Cie Goulet

Latasha was wonderful - she listened, helped but most importantly she was very polite. So often customer service reps sound like it's all they can do to answer a call but this young lady is definitely doing it right!! The world needs more with her attitude!

Last week I had to cancel a magazine subscription that I had forgotten about after I moved. If I remember correctly the person that helped me was named Quinn. Normally when it comes to subscription services I expect the customer service either to try and make me resubscribe or be as slow as possible so I don’t cancel. But Quinn was incredibly quick and straightforward making what could have been a phone call that could last for hours simple. He guided me through the cancellation process smoothly, answering all my questions with patience and clarity.

I want to commend Latasha for her patience and assistance. She is absolutely the best customer service rep that I have ever had. I have very low vision and even with my huge computer screen and oversize keyboard I need to use a magnifying glass and I still make a lot of errors . She was. so easy to work with and spent a lot of time with me and I got exactly what I wanted.

Tony was kind, helpful, insightful and took the time to answer all of my questions. He had amazing follow through and did everything he said he would He walked me through some confusing situations regarding my subscriptions. I had moved one subscription to another service due to pricing pre-Tony but because of him, I will be keeping my other subscriptions at discountmags.