DiscountMags.comReviews of discountmags.com

I made a silly ordering mistake and Lawanda corrected with ease and kindness. Would highly recommend this website and business solely on customer service alone!

I received the best customer service I have ever had. We placed an order through Paypal. Our credit card company filed a dispute with Paypal on our behalf, but we had the credit card company close the dispute within a few days. Unfortunately, Paypal would not close the dispute and held it open for over 3 months. My credit card was charged, but DiscountMags was not paid for 100+ days. Paypal told me that since I did not personally open the dispute, I could not close it. For the entire time that the Paypal dispute was highjacked, DiscountMags customer service tracked the transaction to try to determine when it would be released for them to issue a refund. I can't imagine any other customer service doing that. Paypal finally released the funds and DiscountMags issued a refund. 10+ stars for DiscountMags, zero for Paypal.

I grabbed a great deal for the NY Review of Books, only to find out that I needed Zinio to access it. The Zinio website seems to say that there is an additional charge after a couple of months, but nothing very clear on the DM FAQ. Andrew from DM contacted me (copy in the response) and cleared up the confusion. He also gave me the special price that I had grabbed two weeks earlier. So I am completely delighted to get such a good price and can endorse people's praise for the customer service.

I wanted to cancel a renewal. I called and it was done in a few minutes and my PayPal credit showed up in a few minutes. I have bought from this company many times and would recommend it as the best place to buy magazones

Not really sure how I came across DiscountsMags.com. Might have been Googling "subscribing to The Week," but they offered 2 years of The Week, for less than what The Week wanted for one year. The price has been going up since I first subscribed. Not sure how they do it, but reviews were decent. Mostly good, some not, but that happens most of the time, so I'm giving it a try and looking for the best for two years.

Tony, my customer service agent was very helpful. gave me some very helpful information.

I am amazed that I could leave a message and get a call back. I did not have to sit on HOLD for an hour. The woman that called me was so kind and compassionate. I had to cancel an order for a friend who had died. It was so easy and I will use your mag service again!

i Was a little confused by the information on the website concerning my current and previous orders. Tony clearly explained the issue and resolved my question.