Mike B.
Lawanda was excellent
Lawanda was excellent! She answered all my questions completely. She was a wealth of information and was so very pleasant and friendly! I loved talking with her!

DiscountMags is a family owned magazine subscription retailer, serving readers since 2002. First issues ship directly from the publisher and usually arrive in 4 to 12 weeks. Renewals run through DiscountLock, with reminder emails 30 and 7 days before, and you can turn it off anytime in your account. Having a problem with an order? Contact us at www.discountmags.com/contact and a real person will help make it right.
DiscountMags.com (discountmags.com) has 534 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Books & Magazines · Kansas City, Missouri
Excellent

Books & Magazines · San Francisco, California
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Books & Magazines · Georgetown, Kentucky
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Books & Magazines · Dover, Delaware
Excellent
Showing 405 reviews with 5 stars · Clear filters
Mike B.
Lawanda was excellent! She answered all my questions completely. She was a wealth of information and was so very pleasant and friendly! I loved talking with her!
AJB
I absolutely love getting paper subscriptions through discountmags! I accidentally cancelled 4 magazines thinking I was cancelling just a free digital issue. The customer service was excellent she was so nice and helpful. She went over what I cancelled so I can reorder again. Your service is great and I was so appreciative your excellent customer support helped me resolve so easily. I have recently purchased many magazines and I will continue to be a loyal customer in the future
Kathy E.
After trying in vain to cancel online 5 magazine autorenewals with Discount Magazines, I called customer service and was connected to Latasha. She identified herself and spoke in a cheerful, pleasant voice. She asked my email address and immediately brought-up my account. She cancelled the subscriptions at once, reassured me that my credit card would not be charged, and sent me emails confirming the cancellations. She was very efficient. After my frustration of not being able to cancel the subscriptions online, I was pleasantly surprised how pleasant and polite she was. I am writing this review to recognize an outstanding employee.
Helane H.
Lawanda was magnificent…. She answered all my questions (and I had many) with care and professionalism and warmth. I had called another magazine company to get some info on my subscriptions from them and got so frustrated cuz they wouldn’t let me talk to anyone until I committed to buying a medical device! Lawanda should be leading classes for all your phone people (maybe they are already all great!) Thank you Helane Hurwith
David S.
Lawanda was EXTRAORDINARILY patient -- and knowledgeable successfully updating my credit card info and combining accounts that I'd had (stupid me!!) under one email. Can't say enough about her!!! Pleasure dealing with your company
Nathan
Discountmags is legit! Responsive customer service and a better than anticipated turnaround from order to digital delivery. And you can't beat the price. Highly recommended!
Rhona M.
This wonderful lady named Lawanda was the most helpful, kind, most patient and caring person I have ever have in my lifetime to help me anywhere. I am 78 years old and she helped me with her time and most important kindness and patience I was blown away. I felt like right away she was my best friend. I thanked her so much and all she said was she was going to help me no madder what!!!!!
Mindy
I previously signed up for a year subscription to People Magazine through Magazines.com. Even though my shipping address was correct on the order they have been sending it to someone else and I could not make the change to the correct address. They don’t answer the phone and don’t respond to emails. Your price is $31 more a year but I would pay that any day of the week due to your AMAZING customer service. I called multiple times because I couldn’t get my order to process and I wasn’t on hold for more than 30 seconds!! Lacie helped me first but I had to call back a couple times and I was lucky to get John!! He stayed on the phone while we tried regular pay, Apple Pay, PayPal and nothing worked. He was so extremely patient and friendly! Lacie and John went above and beyond to help me with my order!! I finally got it to go through and this is the only place, going forward, I will purchase magazine subscriptions!! I hope Lacie and John’s supervisor(s) will get a copy of this, very long, text because they were both just the best! As I was writing this I actually just got a call from your company because I must of dialed again by mistake. Who does that?! No companies I know!! Should I need to call in the future I know it will be such a pleasant experience like this was!!