DiscountMags.comReviews of discountmags.com

Good variety

Jodi managed to move my account to the email I use more frequently, and now I can see all my subscriptions & renewal dates. She was so patient & caring going over & above to do what I wanted. Great employees like her should be rewarded (hint $$$).

I noticed that, in recent years, the amount of savings achieved by using DiscountMags.com has gone down each year, compared to the cost of a direct subscription obtained through the publisher. Also, I experienced confusion in distinguishing between communications received from DiscountMags and solicitations sent by the publisher. I sent an email to customer service and explained these issues in detail. I never expected a response. However, I immediately received a detailed and thoughtful reply from a human being, not a computer or a robot, who even provided her name. This type of response is so rare that I sent a thank you note in follow up. The company's response didn't make the impact of inflation go away. But I had the satisfaction of knowing my comments were reviewed carefully and taken seriously.

I've use DiscountMags service for several years and for several different magazine and have always been satisfied with their service and response to questions or problems.

I have been ordering from them for years. If you have an issue just contact them and they will fix it. Highly reliable.

Erin understood my problem with a NewYorker digital subscription only being accessible through Magzter, and was able to cancel the subscription and issue an immediate refund. She was also knowledgeable enough to assure me that I would not encounter the same problem with my Economist digital subscription.

Lawanda was extremely helpful and patient and answered all my questions. I really appreciated her help.

ERIN made my experience exceptional!!! She was knowledgeable, professional, patient and very kind! She was able to help me renew a High Five gift subscription for a very reasonable price and remove the very confusing auto renewal from my account so that next year I can upgrade my granddaughter to the Highlights magazine. Discount Mags is very fortunate to have Erin communicating so effectively and kindly to your customers!