DiscountMags.comReviews of discountmags.com

It would be a better experience for my granddaughter if the magazines came on time.

The price was great, I wish there were a few examples of what the magazine was about. I am not crazy about the topics in the magazine

Update: The company refunded my account the next day and my bank waived the overdraft fees, so it's all good now. So glad to have it all sorted. Thanks to Discount Mags for getting back to me via email and also a phone call from a very nice lady, and refunding my account within 1 day. -------------------------------------------------------- I ordered a gift subscription of Discover magazine last year for about $15 for a Christmas present. Fast forward to today, when I get an overdraft fee from my bank saying I owe them over $50 for an overdraft. So I find that the magazine has been renewed for $25. I only had $2 in my checking account! I don't know where I'm going to find the money to cover this. So I try to cancel this subscription, and there is no way to contact someone. I get this when I try to contact someone: "Please be aware that we are currently experiencing high ticket volume. This is causing longer than expected delays. Contacting us more than once about the same issue may cause further delays. We promise we’ll get back to you as soon as we can. We appreciate your patience." I looked up the email that was apparently sent a few weeks ago about the renewal and there is a big "cancel order" button that takes me to the same page, and no way to cancel it. So I am crying, I don't have the money to pay for this, and what if I am never able to cancel this, and I get my account overdrawn every year?!

EDITED REVIEW: I purchased a 2 year renewal for a weekly mag for $190. Due to an error on DiscountMags' part, they never processed my renewal. Four months later, they refunded my money without notifying me that anything had gone wrong; I only learned of it when my issues stopped coming and I discovered the unrequested refund in my credit card history. When I complained to the merchant by email, their anonymous replies (from "customer service") were surprisingly unapologetic, leading me to post a negative review here. In response to that I received a signed email from Andrew, who took full ownership of the situation, apologized for the error, and offered an adjustment on another subscription to help offset my cost and inconvenience. While I wish they'd done that in the first place without my having to post a negative review first, ultimately they did make things right, and I will order from them again. Mistakes happen.

I won't know if things worked until magazines begin to arrive (or don't) so it's premature to ask how things went. But one mag is arriving. I placed my order on Dec 21. The first issue is the December issue, and now the Jan issue has arrive. But the address label says it "NOV2024" which is okay if it goes thru the November issue.

Not sure yet. Prices were great so I went ahead and placed an order as a gift. The first issue was received, but the second was not. I contacted Discount Mags and Customer service was responsive. They contacted the publisher and found somehow the mailing address for the second issue was not correct. I'm confused as to how that can happen, but...I am told that the account has been reactivated with the correct mailing address and my gift recipient is suppose to start getting the ordered magazine with the December issue. I will obviously follow up to ensure they do. I am hesitant to order anything else until I see several consecutive months of delivery.