David
Outstanding Service With Discounted Prices
My original hearing aids were about 8 years old with one of them almost not working at all. It had been over three and a half years since I had my hearing and aids checked. I had a new and complete hearing test done and, as expected, was told I needed new hearing aids. I looked at online sellers and contacted three of them. One has never responded. One took over 3 days. Trey Peach with Discount Daily Hearing returned my call within 10 minutes and was apologetic that it took so long because he was on a call with another customer. We went over the brand, model, and color I wanted, then I sent him a copy of my hearing test for the initial programming. In a few days (delayed because of New Years holiday) I received my new hearing aids. I wore them a week and using the app for remote control I was able to determine a couple of settings that needed to be tweaked. I scheduled a remote support with Eric. At 3 minutes past the scheduled time I got a call from Trey telling me Eric was running over on another remote session and he would call as soon as he was able. What Service!! Eric did call a short time later and within 30 minutes he had done the adjustments. Initially I was somewhat hesitant to purchase my hearing aids online. How stupid of me! Discount Daily Hearing has been a pleasure to deal with and they have exceeded my expectations on service. And, in dealing with Discount Daily Hearing I was able to get top of the line devices for about the same amount a local source wanted for mid to lower mid range ones.



