DiscountdailyhearingReviews of discountdailyhearing.com

Receiving a response. And the clear American-English is great to understand. So far they have been a good company for responding to their customers

I think it is hard to not have a rep right here in town to be able to stop in with my questions or to call and ask someone questions!

This is the third time I have used Discount Daily Hearing. I had no problems whatsoever during the first 2 purchases. My last purchase had a few issues, but they were resolved once I contacted the company. The price of my Phonak hearing aids is way below what my audiologist quoted, so overall, I am pleased with my purchase and would recommend Discount Daily Hearing.

My most recent experience was replacing a lost hearing aid. I called and paid the $250 insurance fee. A week later I was told that they had received the product from the supplier and were shipping it right out. I called about 10 days letter and it still had not been shipped. Two days later was promised but still not shipped. Then a hurricane delay. I don't blame them for the hurricane part of it but was disappointed with whatever caused the lengthy delay and unfulfilled promises before that. In all it was 30 days after payment before I received the product and then of course a couple of more days before a fitting appointment. As always, the fitting part of it was fine, and I continue to be glad that I used DDH. Just disappointed by how long it took to replace the product.

Best price and good follow up service. Better communication with what was being provided and how to return programming device would be helpful.

Hearing aids arrived on time and the instructional videos were easy to follow. The one major issue I have is that the hearing aids were not programmed for TV streaming. In my case, I was currently wearing hearing aids, so I was upgrading from one generation to another. Now I have to wait for my appointment with Discount Daily to get my hearing aids properly programmed. This means I have to go about a week without streaming capabilities to the TV. There should be more up front meeting with the client to see where he is coming from - new hearing aid user or user currently using hearing aids.

Easy to review and select a product. Price of a hearing aid charger was higher than anticipated. Delivery was made at the time was expecting.

So far so good, set up hearing aids working great.