Discount AC PartsReviews of discountacparts.com

I ordered a new AC compressor kit for my Toyota Camry from Discount AC Parts and was surprised to find the package on my front porch in just two days (postage free). The unit was installed by a qualified auto mechanic. The performance along with the quality of the compressor is excellent and I am very satisfied.

I got the part before expected. I also had a good experience buying the compressor with the help of customer service

I placed an order on June 28th for an AC compressor through their site, DiscountACparts.com. The price was VERY good and it arrived very quickly. I was hesitant to trust them as their compressor came up in a Google search result and the pricing seemed too good to be true. I have three older Audis and decided to then proceed with ordering two more compressors via their sister site, BuyAutoParts as they were still sitting in my cart from my initial search back on the 28th of June. I realized BAP was just another umbrella site for the parent company, GPD so I figured it would be OK as well. Wrong! Keep in mind there are likely a NUMBER of these different web sites out there that are all just fingers on the GPD hand. Use caution! On July 1st I ordered two more AC compressors at their good pricing. My order just sat there... processing. It was of course the July 4th holiday so I assumed that might back things up a bit. Then I got back to work and busy and realized, hey, I haven't gotten my order yet. Checked online and still processing but of course I paid back on July 1st. Two support emails went unanswered. Today, July 18th I hop onto live chat to get things resolved. Diane is the online chat agent and at first tries to tell me that my order had been delivered (uh, that's the first order). Then she looks into order #2 and comes back to say those compressors are back-ordered and the order was cancelled. Oddly, I never got word of this and had been given no refund etc. In the meantime, BAP increased the price of the compressors on their web site to $312 and I told Diane in chat that they show them as in stock, and I bet that if I were to order one now at that price I'd get it. She transfers my chat to Anthony in sales... and sure enough, they have TEN of them in stock but just didn't want to honor my order because THEY had screwed up on their pricing within their catalog. The best part? I had enough sense to screen record my entire interaction with them and fully caught them in the lie. As of writing this revue, still no refund or official cancellation notice. The video of my BAP experience will be coming to YouTube soon as well... S-CARS.ORG channel for those interested in seeing their dishonesty in action.

Sent me bad parts but can not get them to do anything about it. Buyer beware.

Great parts and fast shipping. All worked well.

I bought one of their complete A/C compressor kit with came with everything for the system. I also bought the LIFETIME warranty for this compressor. When it arrived, it had a broken plug that was molded into the unit. I called customer service and she walked me through a simple "damaged part replacement". She stayed on the phone and let me take some pictures of the damage and we emailed back and forth and got a new part in the mail from a CLOSER source to my house than the original factory, so I could do the repair as quick as possible. Excellent service, and thinking about how to best help me. Highly recommend them!!!!

Nice follow up and a phone call was appreciated I will use again. quick delivery too.

Arrived fast and fit perfect