Suzi S.
Cheap
Cheap , lousy CS, belt broke in less than 3 months, ot an easy fix, cheap screws. The entire experience a nightmare.
Dirt Devil Vacuum Cleaners is listed under Appliances & Electronics.
Dirt Devil Vacuum Cleaners (dirtdevil.com) has 18 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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18 approved reviews, newest moderated first
Suzi S.
Cheap , lousy CS, belt broke in less than 3 months, ot an easy fix, cheap screws. The entire experience a nightmare.
Klaus G.
Ich habe dem Kundendienst letzte Woche geschrieben das der Staubsauger nicht mehr richtig funktioniert und habe bis jetzt noch keine Rückmeldung bekommen, was ist das für ein schlechter Service. Korrektur:Gestern hat man mir gesagt das mein Bruder ein neuen Staubsauger bekommt. Das nenne ich mal ein tollen Service!!!
Bonnie DeKiel L.
This is my 2nd Dirt Devil Endura Express. After my 1st one lost the ability to suck. Stupid me goes out to buy another one. This is the hardest vacuum to replace the red top back on the canister after cleaning. I'm so disgusted with this thing. I swear I'll Never buy another Dirt Devil. So now I have 2 with broken tops. I'm going to try a Bissell. If anyone wants these 2 pieces of junk, come get them.
R J.
Don't buy. Handheld vacuum with powered rotary brush has (barely) adequate suction, but rotary brush works only intermittently after 1 year of very light use to touch up carpet in living room and hall. I've kept it clean, including the electrical contacts, so can't see why. Customer service hard to reach and very reluctant to replace -- suggesting that I must have failed to maintain it. For a little over $100 I didn't expect Dyson quality, but this is really no good at all.
Rob
I bought a new Endura Reach vacuum for my apartment. Upon use the unit sucked to the carpet and was hell to use. I found a review that said it was a very bad performer. I bought another brand.
Jacquelyn J.
I bought a Dirt Devil handvac, thinking a different brand might outlast the few DustBusters I'd had in the past. Unfortunately not. A piece that was screwed in broke off of the plastic casing. I'm not sure if it was in the two year warranty period but I still have the manual handy so it's likely. Unfortunately I didn't keep my receipt, perhaps because past experience tells me it's easier to just go buy a new one. I called the 1-800 warranty number and got a recording saying they were closed, even though it was during stated office hours, and to access live chat through Dirt Devil.com. When I went to the website I tried to opt out of having my data sold among other things but it wouldn't submit. I filled out all my info again to request live chat only to get a message saying there was no one available. I will not be buying another Dirt Devil, nor recommending to anyone I know that they do.
Chris L.
We bought a Dirt Devil cordless vacuum cleaner from Ideal World in February this year. It suddenly stopped working. The charging light flashed once when plugged in and then nothing. Ideal World are now in receievership and Dirt Devil refuse to help. We have since bought another make of cordless vac from Curry's and the Dirt Devil is in the bin.
Keith A.
I have a Dirt Devil Turbo+ vacuum, it’s ok for the price with one exception. It comes with a “Turbo Floor Tool”. This is supposedly meant for carpets and is merely suction powered, meaning it’s a piece of crap that doesn’t work especially on any kind of shag carpet. It was ok at my last place as it was all hardwood but now I have some carpet and end up vacuuming it inch by inch with the hose only. Dirt Devil is not on my “buy again” list.