DIRECTV© DealsReviews of directstartv.com

i have only had 6 channels the past 1 yr i have lived here and it's wonderful now to have more to watch on my brand new TV the installer was fast in doing his job very nice guy. Thanks for the fast service & i hope everyone at Direct TV has a very Merry Christmas Thanks again

easy process

I can't remember the name of the gentleman that I spoke to last night when ordering this service. But he was all of the above. He was very patient and took his time explaining everything to me. The do's and don'ts and he was very clear with his instructions, terms of the contract, cancellation policy, etc. He left not stone unturned. He was very friendly and very professional. He knew this product very well and was able to answer all questions asked. I normally don't fill these out but if you could pass on this information to the gentleman that sold me this service, please tell him thank you! He is very fanatical in his work and his exuberance and passion for both the customer and DirectTV showed through the phone. I would recommend others as well as long as he is the sales person handling them. :) Thank you DirectTV for hiring such an outstanding, caring and professional person to handle your business and your customers.

Everyone I talked to over phone was very enthusiastic and seemed very happy to do business with me. The technician who installed it at my house was also very friendly.

I had a great conversation with Shannon. He went over everything very well. He went out of his way to explain everything to me. When we lost connection on the phone he immediately called me back to finish up my order.

I had a great experience with dtv rep. Cheap getting started rate was a plus. I recommend them to all my friends.

Jason was not just professional and knowledgeable, He made me feel like I was a VIP. He took his time and answered all my questions with patience and kindness. I'm sure he must give the same speech hundreds of times but it felt like it was the first time he had heard my questions. Each time I asked a question or wanted to know something, he would explain things to me in a way I could understand and even said, "that's a good question". I was impressed with his personable, yet professional attitude. This is the guy you want to install all your electronics!

Customer service rep was amazing, helpful, had knowledge of the equipment and services. He answered all my questions and did not make me feel rushed at all. Based on just the customer service so far, I would recommend direct tv!