DIRECTV© DealsReviews of directstartv.com

I was very pleased with George and how he took me from just asking questions to signing up. Very smooth! He was exceptionally friendly, enjoyed speaking with him. The only problem is that I was quoted one price by George and a price $10 higher when I spoke to the guy that handled the bundle end of it. When I mentioned it he said there was nothing he could do. Every penny counts when you are elderly and the main reason for switching from Comcast was the terribly high price. Also, when the second guy was reading the "contract"? at the end...I understood nothing as he read so fast, it made no sense. I would caution them to read slower because if it's an elderly person they will be saying ok to something they have no idea what it was they agreed to.

I would like to say you were very helpful, kind, friendly and very knowledgeable in helping me make my decision. You were not pushing or demanding and took your time to answer all my questions and concerns. I also, couldn't believe how quickly you could have installed it, but I wasn't available. I can't wait to have it installed. Looking forward to calling Charter to have everything cancelled. Thanks for welcoming me to the Direct tv family. Kim

will let you know how it goes

Shawaria was an absolute gem during the entire process. She was able to explain each detail of the new service so that I could understand! Not a bunch of technobable. We are getting a whole house upgrade and a reduction in our monthly bill without having to give up programming. Matter of fact we are getting so much more for less money its amazing. Thank you again for being there when we needed you.

I enjoyed being able to do the chat and then talking to the rep....I LOVED that when he transferred me for the Internet bundle I didn't have to keep repeating my number/name etc...now I just hope the install is as easy as the sign on....we shall see!! tks

Install went well and the technician showed how to use everything. I am happy with the channel line up and the price. The new genie is great you can record more than just two shows compared to Comcast and with the mini genie you can watch and record in another room. I am very satisfied, thank you direct TV!!!

After a whole day speaking to different utility companies to set up services for our new home, it was refreshing to speak to someone who was very helpful and nice. Thank you.

We dealt with a very knowledgeable, friendly customer care representative, who made sure we were taken care of and happy with all decisions made! It's amazing to find people like him still do exist since other companies reps make you want to reach through the phone and smack them. I would recommend the company as well as the rep, thank you direct TV for hiring people who care:)