DIRECTV© DealsReviews of directstartv.com

The overall process was smooth, as my pricing was laid out clearly, however when I mentioned that the "discounted pricing" was the exact same as the online pricing, I was told that the online pricing would have changed as soon as I put my credit card in and a credit check was done, however this seemed to imply that the pricing online is very deceptive and can't be taken at face value. It seemed like a case where the right hand of Directv didn't know what the left hand was doing.

After two phone calls to your company, the second one finally had results. The total experience was far more pleasant and satisfactory than ones I had with Dish Network, which ended very badly with rude operators. I wish I knew the name of the second operator I spoke with because she was extremely helpful and very pleasant. The first phone call resulted in a man being very inconsistent with what I had found online, and with what a friend (who is a technician for your company) told me. However, he was not rude at all. He just wasn't giving me the same options I believed to be available. The lady I spoke with did match those expected prices and went to lengths to ensure I received all the discounts and options that were available to me. You need more operators like her. The only suggestions or recommendations I could give would be to make things a little more consistent. Operators and your online site state very different things, in general, and it is quite frustrating. The bundling guy I spoke with was polite, but not able to help me. I'm already a customer of Windstream, but he said he was unable to offer any discounts or better offers because of that. I've since found out there have been some issues between you and Windstream. I'm hoping that I can call and speak to them directly to access the bundling option.

I just wonder that I could have a caller ID on tv . I do have. Caller ID from AT&T and I turn caller I have turn on caller id from tv and nothing happens. Steve

The representative was very nice and patient with my questions, but there was so much that she had to read to me after each step that it was tiring just trying to keep up. I know it's her job to sell me all that she can, but I kept asking if there was a monthly charge for the genie and she talked so fast about adding tv's for free and HD ect, that I nearly ended up spending $30 more than I want to or can afford. I know it's not unique to your company, because I got the same thing, from the companies that I didn't choose, but it would be wonderful if a person could go on line and choose their options, find out the price, have everything in black and white and sign up. I read wonderful comments about the quality of DirectTV and I do appreciate that you have an on-line channel line-up so I could compare the packages.

well what a blessing in disguise, i was going to change from verizon to direct tv for the cost issues, however, after getting direct tv ordered and i was calling verizon to cancel my service they worked with me and got me a deal less than 100 a month for tv, phone and internet so it was necessary to cancel my new order with direct tv they had no issuses and i got the better deal. whoo whoo thanks direct tv.

I am satisfied with the way that the sale representative handled my call. However, the complex charges didn't make me feel of getting the best offer. E.g. On-line sign-up offer was different from over-the-phone. The equipment rental might be more expensive than purchasing it in a 2-year term.

Today is March 22nd not as you stated March 12th for the install...I believe (hope) the installation is March 28th

Thank you for explaining everything so easy to me about the your service that you can provide Its sounds like a awesome service and I will save a lot money. I get more for my buck with you guys so I SAY GOOD BYE TO CABLE !!! And Say Hello to Direct Tv !!!!!