DIRECTV© DealsReviews of directstartv.com

On TWO occasions I was deceived to agree to a contract and they did not follow through with their initial offer. Initially I was extremely apprehensive to agree to a two year deal as I was uncertain of my future at that current residence. The representative assured me they would move my equipment at no additional cost so I agreed. When the time came a year later for me to move, I was informed I would have to pay a fee of nearly $200.00 in addition to paying for more hardware. I was infuriated and threatened to cancel until I spoke with a customer service representative who added multiple credits to my account to reduce my monthly fee to a reasonable rate compensating for the moving fee. I agreed to sign for another two years because of these credits and ANYTIME you add equipment they lock you in for another two years. I am praying the NFL comes to terms with a more honorable company. This is literally my first negative review I have EVER left as Direct TV has disappointed me to that extent. Any time a company makes you agree to a two year agreement, it's probably because their offerings are sub par and in order to retain anyone they have to lock you in. STAY AWAY!

THIS COMPANY STEALS YOUR MONEY WATEVER CC YOU USE IF YOU CANCEL OR OWE MONEY THEY WILL CHARGE WHATEVER CARD YOU HAVE USED ON THERE TO MAKE A PAYMENT.. THIS COMPANY HAS BEEN HORRIBLE SINCE I STARTED 7 MONTHS AGO . I HAD A FAMILY MEMBER HELP ME WITH SOME PAYMENTS AND SINCE I HAVE CXL 2 MONTHS AGO THEY HAD THE NERVE TO TAKE HIS MONEY AWAY THIS WAS MY ACCOUNT NOT HIS ITS SUCH A SHAME THEY HAVE TO STEAL HIS MONEY AN INNOCENT VICTIM IN THIS!!! THEY ARE THIEVES

Had daughter TV in her room down, called they said because it has been down for sol long we are giving you a Upgrade !!! NOT to mention the contract was renewed for 2 years, I feel the manipulated the upgrade to lock me in for 2 more years.

I think I am going back to cable or dish direct tv sucks

My family subscribed to Direct TV. They did a credit check and the application was approved. Today (04/05/2014) is supposed to be the date of my installation from 8am-12noon. We waited and waited. It was already pass noon and no service technician came. My husband made the call to the customer service at 1-800-519-1823. They told him that his account was reported as fraud. He asked the reason and they told him that the reason is because his SSN was just issued recently. Then, he asked, define recently... They replied by asking, when did you have your SSN? He said, Feb 2012! Is that too recent? Then, they forwarded him to a different hotline number which is 888-466-9635. Then, they cleared his account and told him... do you want to continue to be our customer? My husband said, why do you sound like I am begging Direct TV to give me a TV service? Then, they said the earliest they can do it is Monday (04/07/2014) between 8am to noon. My husband said, we already cancelled our existing TV subscription from a different provider because we thought you are a better company! Do it now or tomorrow! If not, do it monday night. I cant do it on your 8am to 12pm sched. The representative refused and said, they cant make that schedule! They transfered my husband to the first hotline number he dialed. Again, the customer service told my husband, Your account is now cleared. However, it is still under fraudulent accounts. I cannot schedule your installation. Please call the 888 number and ask them to do it for you! My husband asked the customer service for the manager refused to connect him. My husband asked for the cancellation of account since he is already upset. Believe it or not, they asked him to call the 888 number to cancel his account!!! This is our worst experience in TV subscription.

I was signed up under false pretense..I had very specific instructions in order to sign up. I was assured that my bill was going to be one specific bill every month for the duration of my contract, by the way my specific requisite in order to leave Comcast was to have a secure bill every month...because that was why I was leaving Comcast for lack of consistency. well in 5 days after joining I find out my bill will change twice..when I called to cancel because I was lied to. I was told I could not. I will write on YELP, Google and every review board how I was stolen under false pretence and had my rights taken from me...I was SCAMED by DIRECT TV!

Instead of letting me know of the amount of the increase in cost of my service they include a little note: Effective 2/6/14, new pricing will be applied to DIRECTV programming packages and services. Click here for more complete details. Which by the way you cant click on. They can change your pricing at any time. Get EVERYTHING in writing.

Called to order a movie, first the automated system did not work, logging in and ordering did not work, called and they hung up on me........................................ ATT-U-Verse here I come.