Curt
Awaiting refund or top
I placed an order on the 22nd June 2022, in july I contacted Direct because I could not track my order. Everytime I sent an email I kept recieving the same automated response....In August2022 I received a response but I could not track my Parcell still. I then opted to ask for a refund and the response was they will look in to it. In January 2023 I received a a letter dating back to August 2022, when i went to the post office the clerk told me they returned the parcell to sender... I contacted Direct the replied on the 18/01/23, 19/02/23, 18+19/06/23....the last email said they will refund me, a refund which I am still awaiting.
