Direct BrandReviews of direct-brand.com

Response from Direct BrandAug 14, 2020

Hi Robert, thank you for taking the time to leave a review. we are pleased to hear that the igniter fixed your problem and that you are happy with the price. sorry about the delay in you receiving the parcel, as you rightly say these are unprecedented times. Be safe

Response from Direct BrandJul 9, 2020

Thank you for taking the time to leave a review. Sorry for the delay in recieving the part, due to the holiday weekend. we are pleased to hear that the part is working well. Take care and be safe

Response from Direct BrandApr 14, 2020

Ben, thank you for taking the time to leave a review and we are glad to hear that you received the part quickly.

Response from Direct BrandApr 14, 2020

Lakesha, thank you for taking the time to leave a review. we are happy to hear that you were pleased with our service.

Response from Direct BrandDec 17, 2019

Thank you for taking the time to leave a review. I apologise for the lack of confirmation. This appears to be a fault with our process that we are looking into to correct.

Response from Direct BrandDec 17, 2019

Thank you for taking the time to leave a review. Sorry to hear that there was a problem with the part.

Response from Direct BrandNov 8, 2019

Hi Robert, thank you for taking the time to post a review. I understand there were some problems regarding the shipping address, however, we are pleased the part arrived and that you now have heating. Please pass on our best wishes to your mother.

Response from Direct BrandOct 21, 2019

Roger, please accept our apologise for the slow shipping, however, we are happy that you are pleased with the part.