Direct BrandGet replacement parts for wood/pellet stoves, appliances, commercial kitchen equipment, HVAC, Plumbing and more - Direct to your door!
Direct Brand (direct-brand.com) has 309 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Appliances & Electronics · Somerville, Massachusetts
Excellent
Appliances & Electronics · Bourne, Massachusetts
Excellent
Appliances & Electronics · Norton, Massachusetts
Average
Appliances & Electronics · Boston, Massachusetts
New
Showing 238 reviews with 5 stars · Clear filters
clarence C.
I will continue working direct brand
Response from Direct BrandNov 16, 2020
Dear Clarence, thank you for taking the time to leave a review. we are pleased to hear that you are happy buying from Direct Brand and we look forward to working with you in the near future. take care and be safe
Tara
Arrived fast and works as it should!! Will order again if I ever need an auger motor again!!
Response from Direct BrandNov 6, 2020
Hi Tara, thank you for taking the time to leave a review. We are pleased to hear that everything went smoothly. Hopefully, you wont require another auger motor for awhile, however, we sell a large range of pellet stove parts, so if you need any replacements then you know who to come to. Take care and be safe
No
Not good service
Response from Direct BrandNov 6, 2020
Hi No, thanks for leaving a review
JG
Fast shipping. Looks great.
Response from Direct BrandNov 4, 2020
Hi JG, thank you for takingg the time to leave a review. We aim to please
Paul B.
Great service from the company. I ordered two items, one of which was out of stock, and they suggested that I wait the few days for it to get to them to save the additional shipping cost. Saved me quite a few dollars!
Response from Direct BrandOct 22, 2020
Hi Paul, thank you for taking the time to leave a review. We are pleased that our team were able to help you. we always try and save our customers a few bucks if possible. Take care and be safe
Cari T.
They delivered my product on time. Thanks
Response from Direct BrandOct 22, 2020
Hi Gordon, thank you for taking the time to leave a review. We are pleased to hear that you were pleased with our service. Take care and be safe
Bradley H.
Part was correct and delivered on time can’t ask for much more then that!
The D.
Searched for obsolete ignitor part# and replacement part came up in search. Cheapest price and fast shipping. Good communication too! Works like a champ!
Response from Direct BrandOct 14, 2020
Thank you for taking the time to leave a review. We are so happy to hear that your part works and that you were pleased with our overall service. Come back soon