Direct BrandGet replacement parts for wood/pellet stoves, appliances, commercial kitchen equipment, HVAC, Plumbing and more - Direct to your door!
Direct Brand (direct-brand.com) has 309 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Appliances & Electronics · Somerville, Massachusetts
Excellent
Appliances & Electronics · Bourne, Massachusetts
Excellent
Appliances & Electronics · Norton, Massachusetts
Average
Appliances & Electronics · Boston, Massachusetts
New
Showing 238 reviews with 5 stars · Clear filters
Dale C.
The igniter got here sooner than first posted. it was Pit Boss brand and not some after market. Excellent service.
Response from Direct BrandApr 7, 2021
Dear Dale, thank you for taking the time to leave a review. We are happy to hear that you were pleased with the fast shipping and the product. Take care and be safe
Mark C.
Rims were as promised
Response from Direct BrandMar 19, 2021
Dear Mark, thank you for taking the time to leave a review, we are pleased to hear that you are happy with the parts and our service, take care and be safe
Richard L.
Your person on the phone was very helpful. In my opinion he went above by verifying that the part I was calling about was correct and then called me back. The part works perfectly. Thank you
Response from Direct BrandMar 18, 2021
Dear Richard, thank you for taking the time to write a review. We are pleased to hear that our team helped solve your problem and found the right part for you. Take care and be safe
April M.
We have an Osburn pellett stove and this igniter was different then original but we made it work. It is working perfectly no complaints!
Response from Direct BrandMar 15, 2021
Dear April, thank you for taking the time to leave a review. we are happy to hear that your pellet stove is back up and running. Take care and be safe
blair M.
first time i've dealt with this co. Prompt service was nice,small part, shipped easilywould use them again
Response from Direct BrandMar 8, 2021
Dear Blair, thank you for taking the time to leave a review. Wea are delighted to hear that you were pleased with our overall service and we look forward to assisting you in the future. Take care and be safe
Mary B.
great product and great delivery
Response from Direct BrandMar 8, 2021
Dear mary, thank you for taking the time to leave a review. We are delighted to hear that you are happy with the product and our fast shipping. Take care and be safe
Ashawn R.
Excellent shipping speed. The part was compatible and works.
Response from Direct BrandMar 2, 2021
Dear Ashwin, thank you for taking the time to leave a review. We are delighted to hear that you received the part quickly and everything is working well. Take care and be safe
Richard L.
We haven’t used it yet, however, will update soon. Price was right, and shipping was very quick! Thank You!
Response from Direct BrandFeb 18, 2021
Dear Richard, thank you for taking the time to leave a review. We are delighted to hear that your goods arrived quickly and that you are happy with the price and service. Take care and be safe