Sudali C.
Dinovite won't cancel a subscription
I've tried to cancel and they keep sending and charging me. I receive the email saying a shipment is being prepared. Ask if I want to skip, when I've marked to skip the shipment the reply is "shipment is being prepared" !! They won't stop.
Response from DinoviteApr 13, 2026
Hi Sudali! We’re really sorry for the frustration this has caused. This is not the experience we want for our customers. We understand how upsetting it is to feel like you’ve taken steps to skip or cancel and are still seeing a shipment process. We’d like to help get this resolved for you right away. In some cases, shipments may already be in processing when a skip request is made, but we want to make sure your account is fully reviewed, and any unwanted recurring orders are stopped moving forward. Please reach out to us directly at https://dinovite.com/pages/contact-us, so our team can look into your account details and ensure everything is handled correctly and immediately. We’re here to help get this sorted out for you.

