Nancy
I was surprised that I had to really look around to get my product
The first time I shopped everything was in sight. When I went back to purchase the fetch it was not there. I had to look for it. After I purchased it I tried to buy extra balls that had been shown with machine I could not find those. I sent email requesting info to purchase extra balls. It has been several weeks and I have not heard from them. I am looking other places for balls.
Response from Dinky Dog ClubSep 10, 2015
Nancy - sorry you had trouble finding what you were looking for on our website. We did not have any extra iFetch balls at the time of your purchase. We now have them in stock. You can find them here: http://dinkydogclub.com/collections/small-dog-toys/products/ifetch-automatic-ball-launcher-extra-balls Thank you so much for shopping with us!