DingmunReviews of dingmun.com

Response from DingmunSep 24, 2024

Dear Craig, Thank you very much for your 5 star review! We really appreciate your kind feedback and your support means a lot to us. Due to the large volume of orders we are currently processing, we will do our best to expedite orders as quickly as possible. Please rest assured that we are committed to providing the best quality to our customers. If you have any further questions or need assistance, please do not hesitate to contact us. Thank you again for trusting us! Best regards, Atisha

Response from DingmunSep 24, 2024

Dear Joel, Thank you so much for your wonderful 5 star review on Trustpilot! We are delighted to hear that our customer service team were able to assist you and ensure that your door decals were exactly as you envisioned. Your satisfaction means a lot to us and it is great to know that we have met your expectations. We truly appreciate your trust and support, and we look forward to serving you again in the future. We look forward to having you refer more friends, we will have a special offer for your friends. Best regards, Atisha

Response from DingmunSep 21, 2024

Dear Howard, Thank you so much for your wonderful 5 star review! We are so happy to hear that the product looks great and that you are satisfied with your order means a lot to us. Your feedback motivates us to continue providing high quality products and excellent service. We truly appreciate your support and look forward to serving you again in the future. We have special offers for returning customers. If you need anything or have any other requests, please do not hesitate to contact us. Best regards, Atisha

Response from DingmunSep 16, 2024

Dear Daniel, Thank you so much for your kind 5-star review! We're thrilled to hear that you’re happy with the final design and that we could work together until everything was perfect. Your satisfaction means the world to us, and we're grateful for the opportunity to bring your vision to life. We look forward to working with you again in the future. If you ever need anything else, don't hesitate to reach out—we're always here to help! Warmest regards, Atisha

Response from DingmunSep 14, 2024

Dear Mark, We are truly grateful for your kind 5-star review and for being such a loyal customer! It is great to know that this is your 4th order with us and we are so happy to hear that you found our service fast and reliable. To express our gratitude for your continued support, we would love to offer you a special discount on your next order or a complimentary gift. It is our way of saying thank you for choosing us again and again. We look forward to serving you in the future! Best regards, Atisha

Response from DingmunSep 14, 2024

Dear Druiedutton, Thank you so much for your wonderful 5 star review! We understand how stressful it can be to order from a new company and we are glad to hear that your experience was positive. It is great to know that your local community in Oklahoma loves the stickers and we are happy to have played a small part in the success of your store. We look forward to having you refer more local friends. We will have special offers for your friends as well. As a token of our appreciation, we would love to provide you with an exclusive discount code for your next order as a valued customer. We are excited to continue working with you and look forward to your future purchases! Sincerely, Atisha

Response from DingmunSep 13, 2024

Dear Joseph, Thank you so much for your kind 5-star review! We're sorry to hear about the issue with your order, but we're glad we could resolve it to your satisfaction. We truly appreciate your understanding and are happy to hear you'll be ordering from us again in the future. please don't hesitate to reach out. We're here to help and look forward to serving you again soon! Best regards, Atisha

Response from DingmunSep 12, 2024

Dear Robert, Thank you for sharing your feedback and we are very sorry for any dissatisfaction with your order. We always strive to meet our customers' expectations and we are sorry to hear that the sticker did not meet your expectations. Regarding the delay, we sent two emails before shipping to confirm your customization details, but unfortunately, we did not receive a response, causing the shipping to be delayed longer than expected. We truly appreciate your feedback and will continue to work hard to improve our products and communication. Thank you again for your understanding and we hope to have the opportunity to serve you better in the future. Sincerely, Atisha