Diners ClubReviews of dinersclub.com

Not even worth one star. I've had this card since the late 1990's thru various owners and thematically its gotten worse with each successive company. BMO is rock bottom. The website/online payment is ancient, barely functional. Whoever runs their IT has totally fleeced the company and the board must all be tech infants. When you call their customer service you will wait. sometimes out of sheer curiosity I'll wait to see how long it takes....you can easily wait 1 hour to 3+ hours only to get someone who can't address a credit card issue and then be disconnected. This is a zombie company.

I tried to contact their customer service, I was disconnected and was supposed to give a phone password I never ever had... There is no benefit to this card at all..

Their Website is rubbish. Trying to navigate it brings me back in time to 2005. This is B2B, and considering what we are charged, you'd think that it would be easier to get a hold of our statements. Onerous log-in, user-hostile experience, obfuscation. I'm just done. Sadly they have the monopoly on what I'm trying to do...

We are currently in Turkey. Ou Diners Club card has been put on hold. We don't know why. We have tried for hours to get help over the phone and we keep getting hung up on or disconnected. We are stuck. DinersClub has destroyed our vacation and we have no idea what to do.

They don’t reimburse you when someone scams you on the card. Literally the ONLY CC that doesn’t care if their customer was scammed and money was stolen for a good I paid for and was never delivered. This CC is a joke

Terrible card and even worse service. Usually faults when booking flights. Customer service is accessed via a maze of links. Don't bother with this card

Called their hotline for many days and always no customer service staff pick up the call. Emailed them and no reply for 19 days and counting .

Ocjena-1...Nakon 25 godina korištenja i urednog plaćanja otkazuju mi karticu jer ne dajem podatke o stalnom prihodu..danas kad šaćica ljudi radi u tvrtkama sa stalnim prihodom.Otkazuju mi partnere...koje partnere?kad sam imala Diners Hak znala sam za što plaćam članarinu koja se vani ne plaća!ali otkazao vam je parner Hak.i za šta se sad plaća članarina?za komad plastike koji mi nikad vani nisu uzeli...hvala napravili ste mi uslugu!!