diibReviews of diib.com

having used Diib for years and it being very handy for me to assess the website I come to log in today after a year of not needing to monitor anything. Ive found that my lifetime subscription has been removed and my account has been set to a free version... lifetime access means lifetime access... you shouldnt be downgrading peoples accounts that have paid for more than one of your services. ive even noticed that other services ive had you done are not showing in the billing section yet I have copies of all the invoices in my banking... so I know ive had them...

They are not answering support enquiries, either via their dreadful chatbot or by email, even after a second email request to support. This is very poor. MORE, The fact that you took 3.5 months to respond to this review tells it all.

I had high hopes for this service. Sadly, you don't get much for your money, and it's confusing to cancel. It's a glitzy-looking service, and so you think it's legit. Maybe for some people it is, but it's not clear how. Mainly you subscribe and what you get, after a short into phone call, is ads for their preimum services. My guess is, those are more the same. I got very little value from this service. Perhaps if I had dug deeper, things would have been okay, but I don't think so. So I go to cancel my service. Diib website says I have to go to PayPal to do that. And I go to PayPal, and guess what? PayPal website says I have to cancel it at Diib. However, PayPal did let me simply remove it as the payment for the subscription, so I'm optomistic that will work. Still, though, it's sad, because i had high hopes for this service.

The DiiB free online tool is amazing and it really helped to understand where we were going wrong, which is why we have scored it 2/5 and not 1 However, we therefore paid for the fully managed service over a 6 month period and to be honest, have seen no difference in the last 8 months to traffic, sales, DA, DR, pagespeed etc. The articles were average and uninteresting and looked Ai produced, and the backlinks were what anyone could achieve by leaving a comment on a website, as we have since done, for free. We kept asking for feedback and when we would see results and kept being told 'SEO is a long term project' How long exactly??? We would not use DiiB paid services again and were really left pretty deflated after having so much faith in them producing good results for us, especially with as good a tool as the free DiiB one is. Sorry guys, we were really not impressed

I cannot comment on the service that they provide but it would be nice if they replied to my emails. Regularly, every week they contact me with new offers. Last week I finally expressed an interest and asked "Would your company be of benefit to me, I have a website in Spanish in Colombia?" and never received a reply.

The dashboard is nice, although I was told by CSR that some of the indicators are not accurate to real-life metrics... They posted some backlinks for me on some high DA sites; however, the content they wrote for me was terrible (inaccurate, very poorly written). I even gave them blogs I had written that they could have re-worked with SEO in mind but refused! This would have saved everyone time and effort. The articles they gave me were garbage and I rewrote some of them so that at least they were not factually incorrect and could be understood by a reasonable human reader but otherwise, I did not have the time to re-do all the work. I would not post any of these on my website, as they were junk. Perhaps other businesses will have better luck, but it was a waste of money and would not recommend.

Sadly not what I've come to expect from this site. It's useless for brand new websites, even if you pay for it. I paid and never received my initial welcome email to claim a backline, but did an email from support on how to do this (which was about the only good thing). It showed no opportunities for my sites, and just wanted me to pay for more services to help grow it. Il sticks with other services for the time being since it clearly isnt for beginners.

Started with diib had a online chat al looks great took up the offer and was allocated a seo expert. Started ok then other agents started to get involved ended up with google ads that i stopped. The agent said thats its been stopped and the seo will carry on. found out that all had stopped and questioned it a few times and emailed and no response. As a small business wanting to grow such a shame been let down yet again by a seo company