My biggest mistake was giving them two chances and I got ripped off both times.
1 the first time consisted of over 20 unanswered emails, jobs not done etc …all being blamed on one individual. I signed up again this time paying $$650 a month. Few if any of the services were actually provided. The SEO work was crap- they had literally NO understanding or our market. 2. The backlinks they provided linked to their own site 3. My biggest complaint was their attempt at writing a “blog”. They took 3 months at $650 a month to write 3 blogs that I rejected because the writing level was that of a middle school student. There were sentence fragments, incoherent paragraphs and typos. It was a nightmare. Never Again. Also it is extremely difficult to cancel your account.
CS
common S.
i pay for their pro service 2 days…
i pay for their pro service 2 days again but the system is so confused and i can't use the service! and I needed to work but for 2 days i emailed them 10 times in many different ways 1) on site, 2)one email then 3)another email..no f cares to listen. I even have email showing that i paid for service but when i go on site it keeps treating me like i am free user??! this is so crazy at this point plus no one is helping and on my 7th email, tom something doesn't even read my email properly!!! i had it ! this is too AI for me and stupid. I want my refund. next time take of customers stop the gaslighting.
DA
Dan
Shocked how bad Diib are
This would've been a two-star review but due to how difficult it is to actually cancel your subscription (it's like the bad old days of the internet) it's a one-star.
Here's my experience of Diib (I wish I'd paid attention to all the bad reviews):
The onboarding for the Pro membership was very professional. I spoke to someone about my website needs - I've got a niche website that's making good money for a one-man job, and I didn't have the time to properly sort out regular SEO stuff, or regular blog posts, so I went for a fully managed plan.
I then had a meeting with Savannah (who I appreciate is between a rock and hard place here because all she can do is request the deliverables), where I again explained what I needed, in detail.
The service is supposed to optimise my page, write a couple of blog posts a month, and provide me with backlinks. This service is insanely overpriced compared to quality of provision. I had assumed that by paying this much, I would get a much better product than I could source myself on Fiverr (for example), but that sadly wasn't the case.
Some blog posts were produced that were completely factually incorrect, and needed rewriting. It would literally have damaged my business if I had posted them. Diib also installed a new plugin to my website that broke the image serving for an evening, meaning I had to ask my hosting company to correct it (it's still causing problems with one of my website menus). More blog posts were then produced that were unusable as well.
The backlinks I have got are DA 10, 20, 30, and aren't very well written, so again, I can source this from Fiverr for considerably less.
The on-page SEO optimisations were completely out of context for natural writing, so just looked daft, and the Metadescription edits were so generic I wouldn't use them. "Shop here now!" sort of thing.
In total, I have got one blog post that I may be able to use if I spend an hour or so rewriting it, and maybe ten or fifteen low DA backlinks, for about £2000. If you have lots of money and you are fed up of having lots of money, give Diib a go.
TA
Tanveer Ahmed M.
Spammers
Spammers. Well I have just checked and once submitted my website and email they started sending spam to whole company emails. Come on guys really 10+ emails to all in a single day?
MB
Mike B.
As a Pro member I have found it hard to…
As a Pro member I have found it hard to get what I paid for and expected. Also they have tried to charge my card with extra money which I never authorised but was declined by my card issuer, I had blocked them as I expected this sort of dishonest behaviour. Whilst they make the claim "you can cancel any time" no such link or facility exists on their website, a bit like Hotel California ("You can check out any time you like But you can never leave"! Seriously avoid this company and only use a debit card you can lock out to prevent additional charges.
BP
Bijay P.
I was having some SEO issue on my site…
I was having some SEO issue on my site and i signup for a diib pro plan, which is my greatest mistake. Because what i got is all automated emails, no one to talk. Bad customer support. It is just a waste of time.
I have sent many emails but not a single reply.
DON'T WASTE YOU TIME HERE.
JL
Justin L.
Really don't recommend it and advice to stay away from it.
It is almost impossible to stop the services.
Stay away from it.
Tried to stop several times the subscription. It did not helped me further.
I'm so fed up, normally I never write bad-reviews. But I don't know how but they managed to let me pay double and never answered to it.
AL
Alex
Useless website
Useless website. Inaccurate data. Tried to add Google Analytics and it continue to refuse connection with Google, asking to make a payment for "professional" installation when I already have an Analytics account. Just another scam website with empty promises for success. Stay away from these cowboys!