The Dignity Memorial™ network of more than 1,600 funeral, cremation and cemetery service providers is North America’s most trusted resource for funeral, cremation and memorialization services.
Dignity Memorial Funeral Homes (dignitymemorial.com) has 58 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Jennifer L.
I have asked for details on services they provide, and costs of the different services. I have asked how they can help me when they in IN, and I am in MI! I have NOT received any answers to the questions. I should nit have to talk to anyone for the details and pricing the charge.
Dianna B.
Dignity bought glen abbey memorial cemetery my parents paid for pre need burial plots and funeral services I had to pay for there services due to they could not locate there contracts from 1981 they paid them after my mother passing I found the contracts along with payment receipts paid out to glen abbey the total glen abbey received was $32,000.00 it’s been a year after talking to Greg showing proof of payments he lead me on that he was to refund the overpayment they charged me of $14.000.00 then he told I needed to wait for Sean to call me to tell me he was not refunding me Now I’m taking them to small claims court How they treated me I told my granddaughter just bury me in her backyard I know she’ll take care of me better than so call Dignity what a joke
Tracy
What makes them think they have to right to send ads? Who knows when I'll die but I'm living my life. I don't need them to remind me my time could be short. They are like vultures circling overhead waiting for someone to die so they can profit from it. There should be a law against sending mailings to elders. They should not be allowed access to my information. Scumbags is what they are.
Lisa K.
DO MOT USE THEM GO ELSEWHERE
Beth
My father and I went to Dignity several years ago. They gave us a price and a copy of the paper work. The very next day and daily thereafter for 10 days the rep called and sent emails stating he wanted the paperwork back. I told him the paperwork was shredded and don't contact me again. My mother passed away about 8 months later. Because of their treatment we went with another company. My father passed away 1 year later. Now Dignity has started sending me emails saying the paper work is not complete and they would love to contact me. This brings up all sorts of emotions about my parents deaths. I have sent emails each time asking them to stop. Sure enough 2 weeks later I get another email stating they haven't heard from me. There is no dignity with Dignity. They will hound you day and night.
customer
They do use correct information in their dealings.they listed false information about my husband . They did not fact check their information and when my sister in law called and informed them of their false information. They hung up on her. The unprofessionalism of their actions is beyond belief. Where did they get the funeral directors degree? And who licensed these people?
Chris M.
Just an update on the dilemma regarding the burial plot at Sacred Heart Cemetery. Clara and Charles Merritt donated lot # 249, plots 1 and 2 to my mother and father in Nov 1985 with the intended purpose that they would be buried together. Clara and Charles then purchased two other plots for themselves close by. Somehow, we do not have any paperwork for the two plots. But, that does not mean that the Merritt's did not transfer the deed to Dad in 1985, it just means we have no proof. Sacred Heart cemetery claims they have no paperwork for the two plots as well, which seems strange. Because anytime there is a bill of sale, a copy should go to the purchaser and a copy should then be retained by the seller. So, it would seem, that Sacred Heart Cemetery shoulders some responsibility to maintain a receipt of the bill of sale. Nonetheless, our current problem is, apparently, mom's casket was placed in the center of plots 1 and 2, so she is occupying both spaces, which does not leave room on either side for another casket. They are not sure how this happened. Clearly, this mistake is not the fault of our family or the Merritt family, as we are not experts on burial grounds, and the responsibility lies with the cemetery. So, technically speaking, the cemetery should have to move mom's casket over into the proper plot, making room for dad to be buried next to her. But because we don't have paperwork, and they do not have paperwork, they claim they cannot do this. The Roman Catholic Diocese of Dallas owns the cemetery. Dignity memorial has managed the cemetery since 1998. Which, interestingly enough, is around the time mom's headstone seemed to have been moved, something Dignity Memorial denies ever happening. I told Dignity Memorial that our desire is to have our parents buried together. That Clara and Charles Merritt died believing that would also be the case. I told them we are considering having Dad buried at the veteran's cemetery and then our mother moved over to rest beside him. However, I have a sneaking suspicion that Sacred Heart cemetery will refuse to disinter Mom to be moved due to our lack of documentation. I do have a call into the archive department at the Dallas diocese, but have yet to hear back from them
Deed Z.
Do not use these people. Annette is incompetent, callous, and a liar. Our mother passed away in November and it is January and due to her actions her cremation still has not taken place. This has caused huge stress and frustration with our family. I’m sure they’ll write a reply here trying to explain themselves but I warn you, go with another service.
