Digital World HD C.AReviews of digitalworldhd.com

These guys are very rude, the make use of threats online which by the way anybody can hide behind a CPU without risk of consequence. That is if they think that they are in a very secure space on the internet. I purchased a movie code and when I went to redeem it, I received an error stating that it was incorrect, basically like the code was already used. When I wrote them, that stated that the code was used already, which no kidding, this is why I emailed the support. When I responded in kind, I received threats from the management. Do not use this service or any of it's affiliates under any circumstances or you'll be ripped off like I was.

Digital World HD is the fastest and best. I have never had a problem with them. Whiskey Tango Foxtrot was the last movie I purchased from them. Unfortunately I actually haven't had a chance to watch it yet. I am retired and this is my hobby now. Lol If you are new to online digital shopping they are the very best and easiest to deal with, less headaches then some of the other companies, also for some reason if you're having a problem contact them first they will help you. Personally I haven't had to. A word of advice to new people buying movies…Make sure you read their instructions before you click okay, it only takes a minute. I have purchased 25 or 26 movies from them always very fast and dependable. Thank you Digital World HD. Bruce Chambers

Buyer beware!!! I accidentally bought a code for a movie I already had - asked for a refund and they refused (other vendors we have worked with have happily validated the code is not used and refund). I explained the code is still good, you can look it up. They don't care. Explained how I spent a significant amount of money from them recently (even much more over the past year). They don't care. Really??? You are willing to lose a good customer who has the potential to purchase a significant amount of titles over the upcoming years for $10??? (We have more than 800 titles in our library currently and plans build it out quite a bit more in the near future.) Really, really, bad decisions/policies. It was my mistake for not checking out reviews of them first as if I had I would never have purchased from them based on what I see on this forum. I am just hoping other people see reviews like this first. Thankfully in this day and age it's easy to spread the word to those who want to know.

Their system is very outdated and it duplicated one of my orders. I contact them about an order because the first time I tried to submit it, it reset back to the first screen like the order didn't go through. They told me they hadn't received an order, so I resubmitted it. I got charged twice on my credit card, so I contacted customer support. They were aggressive and rude, then threaten to ban me if I made a false claim for the duplication. Needless to say, I won't be on that broken down website again.

Company insisted they sent the code, when in absolutely verifiable fact they did not send it to me (though it might have gone to someone else, something they claimed could not have happened, but if not, it was never sent at all). And as other reviewers have noted, the CS personnel come across as very rude. But I did eventually get a working code, so I'm giving them two stars--though I advise against patronizing them, as long as other decent competitors exist.

Bogus codes and extremely rude emails!

Mike Zellini, has the title “Operations Director” is the rudest person I have ever encountered in customer service. The first code they gave me did not work. Which happens. I reached out. They took forever to respond. 5 emails later, they contacted Vudu to verify that the code did NOT in fact work. They did finally give a code that works, but not without demeaning me. His emails were rude and speaking to me like I was a child. Bottom line, stuff happens sometimes. Don’t be rude to those that are giving you money. He claims that they are the only company licensed by SONY to distribute digital copies of movies. I wonder if SONY would be interested in this behavior.

Do not purchase any movies from this website. Worst customer service ever. It's a good thing I only bougjt a 5$ movie. Yeah, I lost 5$ , but they are loosing their reputation and customers.