John
Setup was fine but noticed after the…
Setup was fine but noticed after the 1st month miner kept going offline and I was I overcharged and billing was not detailed. In comparison to other hosting facilities I was disappointed with their service and hosting with more flexible providers that take care of their customers.
Response from Digital Bridge MiningSep 16, 2024
Hi John, Thank you for taking the time to share your feedback. We are sorry to hear about your experience with our service, as we strive to provide the best possible support and reliability for all our clients. We would like to address the issues you've encountered with your miner going offline and the concerns regarding your billing. For us to assist you effectively, could you please reach out directly to our support team at [email protected]? This will allow us to investigate your specific case, correct any billing errors, and ensure your mining experience is positive. We appreciate your patience and are committed to making things right. Looking forward to your email so we can resolve these issues promptly.