Zubin
Bad replacement service
The model car they shipped was clearly broken due to a manufacturer defect. Jada toys puts the burden on the seller to replace it, but I presume Diecast Direct knows this when they stock Jada model cars. I sent pictures and requested a replacement and return label, as this was a birthday gift for a young child. They did not send a replacement, but only a return label. I can't take away a broken birthday gift from a young child without having a replacement. So, now we're left trying to epoxy a diecast model car.