Dicks By MailReviews of dicksbymail.com

After two seamless experiences I’ve had one poor one. Ordered a hat for someone, mistyped the shipping address. Within minutes sent an email to correct it, which they noted they did. But time then took 3+ weeks to ship. Their customer support would take many days to reply to me and sometimes never reply. In fact after the long delay I asked to cancel the order (a week ago) and never got a reply, only to get a shipping alert this morning, a full 3+ weeks after the order was placed. So In short, this experience was poor though I did have two seamless experiences prior. My lesson: if you actually need help, you may be disappointed.

Placed order, got an order confirmation, and then nothing. Three and a half weeks later, I email asking for an eta. Nothing. I ask again the next day. I get an answer that my order will ship in the next day or two. Five days later I got my bank involved, and all the sudden my order was shipped. I received my order and called off the bank. It's a shame that their service is so poor. I would have shopped here again. Not after this experience.

Worst prank ever! The pank never even happened!! I bought a prank candle and shipped it anonymously but when it got there the box said "PRANK CANDLE" in big bold letters all over the box! It totally ruined the prank before it even started! Big BS prank. Now she is just pissed and I didn't even get to prank her. Who in their right mind labels and announces their pranks!? You guys suck!!

I paid for the deliverie twice, once upon order, and second time when they arrived to the country im in. Then the reciever hade to pay 14 dollars in costums to check it out. So they didnt. This is a waste of money with no result. Do not order from this scam company

Ordered on 12/11/2019. My order hasnt even been shipped and I paid for expedited shipping. Wasnt informed of any out of stock issues or shipping issues when ordering. They have my money and i have nothing,wont let this happen again.

My order has yet to be shipped. Ordered it on 12/8 priority mail. Received an email they were out of stock, but don’t mention that when you order. What’s the point of priority mail if it’s not delivered within the timeframe? They said they will TRY and see if they can overnight it, but order is still unfulfilled online. Horrible service. I just want my refund, but now they won’t email back since I asked for a refund. I should’ve looked at these reviews before I purchased through them.

I made my order with this service a week ago, which i got my order confirmation - however no order number. it has been a week and i still haven't received shipping advice or responses to my emails asking for information about shipment as well as a facebook message. There is also no phone contact to be able to call. Very poor service.

Worst experience ever!!!! The order never came, it says it did then returned back to seller, contacted seller and never emailed me back. Never received any compensation so 60 dollars in there pocket. Just absolutely appalled by this company even to received a conformation email that stated "you've paid us money, so now you matter to us. If you have any questions or comments please reply to this email and let me know" well nobody has gotten back to me.