Dicks By MailReviews of dicksbymail.com

Just need customer service help Can’t get in touch over email. Ordered on Nov 30th and after getting in touch with APC (the courier) they said they still haven’t received the package from you guys to ship out! I wanted it to arrive for Christmas which is why I ordered a month before but it seems unlikely now. Please contact me ASAP! Thanks!

I ordered a prank greeting card and they made it seem like they would send the card activated to the intended prank recipient. At first, I even accidentally put my own address down as the delivery address and after seeing the “make sure the recipient’s address is correct” I emailed them to correct the address. I specifically said that I only needed the address changed IF the card was sent already activated. So they changed delivery with little fuss but I found out that the card is sent unactivated with the plastic wrap on it WITH instructions so they really ruined the surprise. The description of delivery is very misleading. At least my recipient can use the card for her own target. Completely defeats the purpose of the prank. Would not order here again.

What a waste of money!! I ordered a funny birthday gift for a friend back in August which never arrived. I gave them the benefit of the doubt due to covid and things arriving a little late. I have now sent a handful of emails for a refund and absolutely no reply which has infuriated me. I don’t understand why they think they can ignore me and keep my money. I would never recommend this product to anyone.

Never got my items its been 4 weeks suddenly I got one in the mail its melted and so small for the price I paid $37 I tell you I was disappointed not to mention that im still waiting on my other items thats been ordered on the same day. This was a birthday gifts and had to go out and spend more money to fixed the @#$% they just sended me. I've wrote many emails went on their Facebook page but no answer. I've spend $37 for a small dick And $60 on the bag of d#$%@ and confetti If I could give them a zero star i would.. I bought the tray i can make my own for $20

I've ordered twice from this company and the products never came they tell you they were delivered but then you get an email it was canceled my girlfriend ordered twice and she got confirmed it was delivered so she never thought about it even though the recipient never said anything to her how funny it was they probably never got it that's why!! I thought it was a funny so I sent one after lots of emails back and forth nothing so I sent it to my sister to see if it would come and guess what nope I think they r very clever making lots of money and never sending out products cause people assume it was delivered such a scam people are horrible

I want to like the products offered because they are funny, but my overall satisfaction at this point is not very high. I placed an order for four items (three of which were for someone's birthday). Received a confirmation email and then an email with tracking, but it was missing one of the items. I figured hey ok, two separate packages or perhaps an error on their end. Then only three of the four items were delivered, but they were not as expected. A sweatshirt had dirt on the back of it and non-related items (birthday card with "glitter" and set of four coasters) were all put into a secret Santa box that was only supposed to contain a sweatshirt and gummies so I had to open said box to get the rest of the items out. No biggie I guess, but then the gummies were also in another bag with glitter that was supposed to be in a birthday card so I had to open that as well. The coasters I ordered were not all as advertised; the quality of one was very lackluster compared to the other three in that the material was different, it had square edges where the others were rounded, and I did NOT receive the "don't f*** up my table" but instead received two of the "eat a bag of d*cks". Customer service is non-existent since all you can do is email them at their gmail.com account and hope they decide to answer. Oh, and I still don't have the fourth and final item I ordered (tire cockz) plus no email has been sent with tracking or no response from their "customer service" as to when I can expect it to be sent. I wouldn't waste my money with them again, but if you do be sure to go into it with low expectations.

Really frustrating service. I ordered well in advance of my mates birthday, this is an ongoing joke (eat a bag of d*cks) between us. I knew with Covid etc I had to give time for the shipping- so I did, 2 weeks. A week after her birthday, still nothing, and I thought, hey 2 week grace period after all their president is actually trying to screw their postal system. Another week passes (1 month since purchase, birthday is now 2 weeks ago) and I emailed to ask them to check on the order, they checked and said it appeared the order had been lost, annoying but fine, jokes over at this point so I asked for a refund and got my friend something locally. I did this because they literally told me, the order was lost. Then, they wouldn't give me a refund but offered a voucher? like, you sell one thing. Its a joke, if the joke is missed I don't have any additional need for a bag of d*cks... Back and fourth, at this point i've spent 38 USD which is roughly double in Australia so about $80 on something that hasn't arrived, plus my replacement gift. Finally after no response, email them again saying i'll take it up with my bank- they send me a screenshot to show the parcel is now in Australia and can offer a $10 voucher for the delay. Why the hell, would I ever shop with you after the above incompetence? Had you said, its been delayed, I may have just waited. I'm now out of pocket for 2 gifts- as you told me that it had been lost. Terrible, incompetent service. Don't bother- heaps of alternative companies selling gag bags of d*cks, who don't act like them.

I have had the worst experience, and it’s still continues. I have contacted customer service with three emails, still no response. I paid for my order on June 22, it is now July 20th... No items no refund. Despicable.