Josh D.
Order the congrats box
Order the congrats box for a co-worker, ended up with a plain box with a melting chocolate in the box. Took 1 week to receive the incorrect item, and email the website 3 times with no response. Do Not Buy
Anonymously mail a bag of dicks with the message "EAT A BAG OF DICKS".
Dicks By Mail (dicksbymail.com) has 518 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Josh D.
Order the congrats box for a co-worker, ended up with a plain box with a melting chocolate in the box. Took 1 week to receive the incorrect item, and email the website 3 times with no response. Do Not Buy
Bill A.
I got this rude package and I know who sent it. This is being added to the harassment case. I don’t understand how a company can use harassment as a business model.
Eileen D.
received one and it is not a joking matter. it is harassment by mail. I know who sent it, as he is a simple minded, cowardly and a harasser. The authorities will be notified. This company promotes harassment for COWARDS.
Tiffany H.
Pretty simple.. company is fraudulent. ESP after reading other reviews of the same thing that I’m dealing with. I don’t write reviews.. ever. But this is a bit out of hand. I placed a basic order. They instantly took my money and said I’ll get a confirmation email once it ships. I ordered back on 7/12. No shipment confirmation. Reached out to the “customer service” email. No reply. Week later.. fill out the online “contact us” form. Nothin.. messaged on Facebook twice…Nothing!! Nothing in spam. Junk. Where is my order? This is insane. How can any business conduct themselves like this? Off to contact the fraud department with my bank. Such a shame..
Erik T.
Customer service is horrible. I sent two emails and two Facebook messages weeks ago, no response whatsoever.
Response from Dicks By MailJun 9, 2022
Hello, We are to hear you are having trouble. I don't see any emails from you at the moment, can you please send us another email with your order number? our email is [email protected]
The O.
I received this as a threat and part of harassment. We are in a lawsuit and the legal team is subpoenaing the order info. The fulfillment company was super apologetic and gave us the order number etc. nothing is anonymous so be careful. Also for those needing their address it’s 6804 Manilus center Rd. East Syracuse, NY 13057. Can be dangerous when sent as part of continued abuse.
Bob P.
Very poor service and emails go unanswered. They were willing to send multiple shipments to a person at their work - even though it is against their policy. they are encouraging harassment and are not concerned who they send their products too. If a sender breaks Dick's by Mail's rules, that sender's information should be made available - bullying and mean people suck. please don't encourage them to continue.
Response from Dicks By MailMar 27, 2022
Hello, We are very sorry to hear that you are upset with receiving one of our gag gifts. I don't see any emails under the name you provided here so I am unable to answer through email. We cannot release our customers private information however you are able to add yourself to our Do Not Ship list and you will no longer receive any packages from us. Here is the link: Please copy and paste in your browser. https://docs.google.com/forms/d/e/1FAIpQLSdt6UEMqJYoLv6Kycl9XD7AziRW_LosfTPm6mzSCLVPGcnolA/viewform?c=0&w=1
Daniel B.
Never received my order. They never replied to my repeated requests. They don't even supply a phone number to call. Do not buy from this company. You will be greatly disappointed !
Response from Dicks By MailFeb 14, 2022
Hello, We have contacted you through email. We hope to get this solved for you as soon as possible. Customer service is our top priority. If you dont see our email please check your spam folder. Thank you